<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 451375074
Report Date: 08/09/2023
Date Signed: 08/09/2023 10:45:47 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2023 and conducted by Evaluator Bianca Mendez
COMPLAINT CONTROL NUMBER: 13-CC-20230602095328
FACILITY NAME:DUNCAN, SHERRIE FAMILY DAY CAREFACILITY NUMBER:
451375074
ADMINISTRATOR:DUNCAN, SHERRIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 275-1935
CITY:SHASTA LAKE CITYSTATE: CAZIP CODE:
96019
CAPACITY:14CENSUS: 14DATE:
08/09/2023
UNANNOUNCEDTIME BEGAN:
10:08 AM
MET WITH:Sherrie DuncanTIME COMPLETED:
10:57 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee hit day care child resulting in bruising.
Licensee threatens day care children.
Licensee uses inappropriate discipline practices with day care child(ren)
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/9/23 at 10:08am LPA Mendez conducted a subsequent visit for the purpose of delivering complaint findings. It was alleged that Licensee hit day care child resulting in bruising, licensee threatens day care children and licensee uses inappropriate discipline practices with day care child(ren).

LPA Mendez interviewed licensee on 6/12/23 at 2:05pm and addressed allegations and licensee denied the allegations of licensee hit day care child resulting in bruising, licensee threatens day care children and licensee uses inappropriate discipline practices with day care children.

Continued on 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20230602095328
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: DUNCAN, SHERRIE FAMILY DAY CARE
FACILITY NUMBER: 451375074
VISIT DATE: 08/09/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
 Licensee denied the following allegations and stated no she has never caused any bruising on any of the children and stated that they do not hit day care children and will talk to the children when behaviors occur. The licensee did admit to threatening children with a wooden spoon. Licensee denied that they use inappropriate discipline practices with day care child(ren) and stated that they will put a child in time out based on their age and will talk to their parent. Licensee also admitted to putting C1 in time out for 20 minutes until C1 calmed down.

LPA interviewed two staff, S1-S2 on 6/12/23. LPA asked S1 and S2 if they had witnessed licensee hit children in which 2 of 2 stated no did not witness licensee hit children. LPA asked staff if they had witnessed licensee threaten children in which 2 of 2 staff stated no. LPA asked staff what is their discipline policy in which 2 of 2 staff stated that children are placed in time out. S1 and S2 stated that time out is based on the child’s age. LPA asked if children had sustained bruising caused by licensee or staff in which 2 of 2 staff stated no, S1 stated that sometimes children fall and get hurt.

LPA interviewed four parents, (P1-P4) on 6/2/23 and 6/13/23. LPA asked P1-P4 if their child had sustained bruising while in care in which 2 of 4 parents stated yes. P1 stated that C1 sustained bruising on their butt. P1 stated that they were not informed by licensee but had observed bruising on C1’s butt. P2 stated that their child sustained bruising on their back. LPA asked how did they sustain bruising in which P2 stated that they were informed by licensee that their child had fallen off the toy plane because their child stood up and fell onto a bike outside

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4
Control Number 13-CC-20230602095328
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: DUNCAN, SHERRIE FAMILY DAY CARE
FACILITY NUMBER: 451375074
VISIT DATE: 08/09/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
LPA asked if parents if they had witnessed licensee threaten their child or any child in care in which 4 of 4 stated no. LPA asked P1-P4 if they had witnessed license or staff spanking or hitting children in which 4 of 4 parents stated no. P2 stated that they had witnessed staff grab their child by the arm. LPA asked parents if licensee has a discipline policy and what is licensee’s discipline policy, in which 4 of 4 parents stated yes and children are placed in time out. P2 stated that they have children sit or stand in the corner or against the wall and face the wall.

LPA interviewed children (C1-10) on 6/12/23. 7 of the 10 children were able to be interviewed. LPA asked children if they had witnessed licensee hit or spank other children in which 7 of 7 children stated yes licensee has spanked or hit children. 3 of 7 children stated that licensee has used a wooden stick to spank children and 2 of 7 children stated that licensee has used a wooden spoon to spank children. 2 of 7 children stated that licensee had used their hand to spank children on the butt. LPA asked what happens when they get in trouble in which 5 of 7 children stated they are placed in time out.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegations is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 13-CC-20230602095328
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: DUNCAN, SHERRIE FAMILY DAY CARE
FACILITY NUMBER: 451375074
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/09/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/09/2023
Section Cited
CCR
101223(a)
1
2
3
4
5
6
7
101223 Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights:(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
1
2
3
4
5
6
7
Licensee stated that she does harm children.
All parents should have a signed LIC 9224 in children's file for new and currently enrolled children.
Licensee will submit a written plan of correction to CCLD by 8/10/23
8
9
10
11
12
13
14
This was not met as evidence by: based on interviews and information received that licensee threatened child with a wooden spoon. Licensee threatens day care children and uses inappropriate discipline practices with day care child(ren).
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4