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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455001827
Report Date: 11/04/2025
Date Signed: 11/04/2025 12:00:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/29/2025 and conducted by Evaluator Rebecca Knight
COMPLAINT CONTROL NUMBER: 59-AS-20251029103245
FACILITY NAME:OASIS RESIDENTIAL PROGRAMFACILITY NUMBER:
455001827
ADMINISTRATOR:DOOLEY, JOELFACILITY TYPE:
735
ADDRESS:665 STATE STREETTELEPHONE:
(530) 247-1651
CITY:REDDINGSTATE: CAZIP CODE:
96001
CAPACITY:3CENSUS: 3DATE:
11/04/2025
UNANNOUNCEDTIME BEGAN:
10:48 AM
MET WITH:Jamie Frost - assistant administratorTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Uncleared adult worked at the facility.- UNSUBSTANTIATED
Windows in client room are screwed shut. - UNSUBSTANTIATED
INVESTIGATION FINDINGS:
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11/04/2025 10:48 AM Licensing Program Analyst (LPA) Rebecca Knight arrived at the facility unannounced to conduct a complaint investigation. LPA met with assistant administrator Jamie Frost and explained the purpose of the visit.

LPA interviewed the assistant administrator and toured the facility during the visit.

Continued on LIC9099-C

Unsubstantiated
Estimated Days of Completion:
NAME OF LICENSING PROGRAM MANAGER: Lauren Crocker
NAME OF LICENSING PROGRAM ANALYST: Rebecca Knight
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 11/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 59-AS-20251029103245
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: OASIS RESIDENTIAL PROGRAM
FACILITY NUMBER: 455001827
VISIT DATE: 11/04/2025
NARRATIVE
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Uncleared adult worked at the facility. -UNSUBSTANTIATED

It was reported that a person named Sharie was working in the facility in January 2025 but did not have fingerprint clearance. It was learned that a previous administrator had an acquaintance by that name but that person did not work in the facility. Current Guardian facility roster does not include anyone by the first name of Sharie. No last name was provided in the complaint which prevented LPA from searching for a facility association for this person using any identifiers that were provided in the complaint. This allegation is unsubstantiated.

Windows in client room are screwed shut.- UNSUBSTANTIATED

It was reported that a client’s bedroom window was screwed shut. LPA inspected all client bedroom windows in the house and none were screwed shut. Although the complainant provided photographs of a window that had screws in it there is no way for LPA to confirm that the photograph was taken in this facility. Currently all windows can open and close unencumbered.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are UNSUBSTANTIATED.

No deficiencies were cited during today’s visit. An exit interview was conducted, and a copy of the report was provided to assistant administrator Jamie Frost.
NAME OF LICENSING PROGRAM MANAGER: Lauren Crocker
NAME OF LICENSING PROGRAM ANALYST: Rebecca Knight
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 11/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2