455001827-3-20-2026-59-AS-LCRR-DSKV3T-20260327160515

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 455001827
Report Date: 03/20/2026
Date Signed: 03/20/2026 10:46:52 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/26/2025 and conducted by Evaluator Sarah Benson

COMPLAINT CONTROL NUMBER: 59-AS-20251126085039

FACILITY NAME:	OASIS RESIDENTIAL PROGRAM		FACILITY NUMBER:	455001827
ADMINISTRATOR:	DOOLEY, JOEL		FACILITY TYPE:	735
ADDRESS:	665 STATE STREET		TELEPHONE:	(530) 247-1651
CITY:	REDDING	STATE: CA	ZIP CODE:	96001
CAPACITY:	3	CENSUS: 2	DATE:	03/20/2026
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Administrator Christian Herr		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Uncleared adult is providing care to clients.

INVESTIGATION FINDINGS:

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On March 20, 2026, Licensing Program Analyst (LPA) Sarah Benson arrived at the facility unannounced for the purpose of delivering complaint findings received on 11-26-25. LPA Benson met with Administrator Christian Herr and explained the purpose of the visit.
During the course of the investigation, observations were made, interviews were conducted, and records were reviewed. Substantiated.

Exit Interview conducted. A copy of this report and Appeal Rights were provided to Administrator, Christian Herr.

Continued on LIC9099A, LIC9099C, LIC9099D

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Lauren Crocker
LICENSING EVALUATOR NAME: Sarah Benson
LICENSING EVALUATOR SIGNATURE:	DATE: 03/20/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/26/2025 and conducted by Evaluator Sarah Benson

COMPLAINT CONTROL NUMBER: 59-AS-20251126085039

FACILITY NAME:	OASIS RESIDENTIAL PROGRAM		FACILITY NUMBER:	455001827
ADMINISTRATOR:	DOOLEY, JOEL		FACILITY TYPE:	735
ADDRESS:	665 STATE STREET		TELEPHONE:	(530) 247-1651
CITY:	REDDING	STATE: CA	ZIP CODE:	96001
CAPACITY:	3	CENSUS: 2	DATE:	03/20/2026
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Administrator Christian Herr		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Staff do not ensure client records are kept confidential.

INVESTIGATION FINDINGS:

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It was alleged that S1 was “going through” staff and client files with the intent of obtaining individual’s personal information.
LPA Kayla Adkison interviewed Administrator Christian Herr and S1 who both stated that S1 had been recently re-hired as an Assistant Administrator following a period of separation from the facility. Administrator stated that one of S1’s duties was to review staff and client files to ensure the appropriate documentation was present. S1 stated they were reviewing files for accuracy as S1 was aware that the facility’s annual licensing inspection was coming up.
Due to the complaint being submitted anonymously, LPA was unable to gather any further information regarding this allegation.
Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are UNSUBSTANTIATED.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Lauren Crocker
LICENSING EVALUATOR NAME: Sarah Benson
LICENSING EVALUATOR SIGNATURE:	DATE: 03/20/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 59-AS-20251126085039

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: OASIS RESIDENTIAL PROGRAM	FACILITY NUMBER: 455001827
	VISIT DATE: 03/20/2026

NARRATIVE

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It was alleged that a staff member (S1) was working in the facility and providing care to clients without a fingerprint clearance or being properly associated to the facility.

On December 2, 2025, Licensing Program Analyst (LPA) Kayla Adkison conducted a search of the Guardian Background Check System for S1’s information. LPA discovered a valid fingerprint clearance, however, S1 was not associated to the facility and was not on the facilities staff roster.

Administrator Christian Herr was interviewed regarding S1’s background clearance. Administrator was unaware that S1 was not associated to the facility as S1 was a former employee. It was administrator’s belief that S1 had never been separated from the facility’s roster in the Guardian system.

While at the facility, LPA directed Administrator to submit a Criminal Background Clearance Transfer Request (LIC 9182) to Community Care Licensing. Administrator complied and LPA confirmed that S1 was added to the facility roster in the Guardian system the same day.

Based on observation, record review, and interviews conducted, the preponderance of evidence has been met, therefore the above allegation is Substantiated. California Code of Regulations (Title 22) is cited on the attached LIC 9099-D. Additionally, a civil penalty was assessed in the amount of $100.00 on the attached LIC 421BG. Exit Interview conducted. A copy of this report and Appeal Rights were provided to Administrator, Christian Herr.

SUPERVISORS NAME: Lauren Crocker
LICENSING EVALUATOR NAME: Sarah Benson
LICENSING EVALUATOR SIGNATURE:	DATE: 03/20/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2026

LIC9099 (FAS) - (06/04)

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Control Number 59-AS-20251126085039

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: OASIS RESIDENTIAL PROGRAM	FACILITY NUMBER: 455001827
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/20/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 03/20/2026 Section Cited CCR 80065(i)(2)	1 2 3 4 5 6 7	Personnel Requirements (i) Prior to employment or initial presence in the facility, all employees and volunteers subject to a criminal record review shall: (2) Request a transfer of a criminal record clearance as specified in Section 80019(f) This requirement is not met as evidenced by:	1 2 3 4 5 6 7	Administrator submitted a LIC 9182 on December 2, 2025 and LPA confirmed S1 has been associated to the facility. Administrator shall submit a LIC 9098 documenting their understanding of the regulation cited. Administrator shall submit the LIC 9098 form to Community Care Licensing by end of business on March 27, 2026.
	8 9 10 11 12 13 14	Based on observation, interviews conducted, and record review, the licensee did not comply with the section cited above in that one (1) staff did not have a criminal background clearance transfer which poses an immediate health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Lauren Crocker
LICENSING EVALUATOR NAME: Sarah Benson
LICENSING EVALUATOR SIGNATURE:	DATE: 03/20/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2026

LIC9099 (FAS) - (06/04)

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