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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455002027
Report Date: 06/18/2024
Date Signed: 06/18/2024 09:36:39 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/12/2024 and conducted by Evaluator Donna Gurriere
COMPLAINT CONTROL NUMBER: 59-AS-20240312155426
FACILITY NAME:LAVENDER HILLS ASSISTED LIVING IIFACILITY NUMBER:
455002027
ADMINISTRATOR:BOSS, JENNIFERFACILITY TYPE:
740
ADDRESS:1750 COLLYER DRIVETELEPHONE:
(530) 247-0749
CITY:REDDINGSTATE: CAZIP CODE:
96003
CAPACITY:25CENSUS: 22DATE:
06/18/2024
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:NATASHA PEERMANTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Staff drugged resident in care.
Staff smoke marijuana in the facility premises.
Staff locked resident in care.
Staff mismanaged resident's medication.
Centrally stored medications are made accessible to residents in care.
Staff are not following proper reporting requirements.
Staff do not provide adequate supervision to residents in care.
INVESTIGATION FINDINGS:
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On 06/18/24 Donna Gurriere, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 03/12/24. LPA Gurriere met with , Natasha Peerman, Asst. Administrator, and explained the purpose of the visit.

Staff drugged resident in care.
Staff smoke marijuana in the facility premises.
Staff locked resident in care.
Staff mismanaged resident's medication.
Centrally stored medications are made accessible to residents in care.
Staff are not following proper reporting requirements.
Staff do not provide adequate supervision to residents in care.

continued
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Lauren CrockerTELEPHONE: (916) 261-4966
LICENSING EVALUATOR NAME: Donna GurriereTELEPHONE: (916) 263-4700
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 59-AS-20240312155426
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: LAVENDER HILLS ASSISTED LIVING II
FACILITY NUMBER: 455002027
VISIT DATE: 06/18/2024
NARRATIVE
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During the interview process, the administrator and six staff persons were interviewed. Two staff persons were no longer working at the facility; however, they were still interviewed. The facility is a memory care unit; thus, the residents were not interviewed. Contact information received, included staff telephone numbers and staff work schedule.

During the investigation process, it was noted that many of the allegations are in relation to specific residents; however, the names of the residents were not provided and therefore the allegations could not be thoroughly explored. Overall, it was reported that the staff were not familiar with the allegations alleged. It is noted that the exact same allegations were stated for the sister facility.

Although the above allegations mentioned may have happened, or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and all of the above findings are Unsubstantiated.
SUPERVISOR'S NAME: Lauren CrockerTELEPHONE: (916) 261-4966
LICENSING EVALUATOR NAME: Donna GurriereTELEPHONE: (916) 263-4700
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2