455002636-3-25-2025-59-AS-KHOS-DFBJ7K-20250401064804

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 455002636
Report Date: 03/25/2025
Date Signed: 03/25/2025 09:44:52 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/04/2024 and conducted by Evaluator Donna Gurriere

COMPLAINT CONTROL NUMBER: 59-AS-20241004140643

FACILITY NAME:	NEW VISION SERVICES SENIOR LIVING		FACILITY NUMBER:	455002636
ADMINISTRATOR:	WILLIAMS, KENNETH		FACILITY TYPE:	740
ADDRESS:	1850 LAKE BLVD		TELEPHONE:	(916) 224-2206
CITY:	REDDING	STATE: CA	ZIP CODE:	96003
CAPACITY:	24	CENSUS: 15	DATE:	03/25/2025
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	MICHELLE SMITH		TIME COMPLETED:	09:55 AM

ALLEGATION(S):

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Staff did not prevent the clients from engaging in inappropriate sexual behavior.
Staff did not prevent a client from choking another client.

INVESTIGATION FINDINGS:

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On 03/25/25 Donna Gurriere and Kayla Adkison, Licensing Program Analysts (LPAs) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 10/04/24. LPA Gurriere met with Michelle Smith, Manager and explained the purpose of the visit.

Staff did not prevent the clients from engaging in inappropriate sexual behavior.

During the interview process, the administrator, four staff persons and five residents were interviewed. Documents were obtained to include Physicians Reports, Individual Program Plans (IPPs), Emergency Information, Police Reports, Incident Reports, Appraisals and Needs and Admission Agreements.

continued

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Lauren Crocker	TELEPHONE: (916) 261-4966
LICENSING EVALUATOR NAME: Donna Gurriere	TELEPHONE: (916) 263-4700
LICENSING EVALUATOR SIGNATURE:	DATE: 03/25/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 59-AS-20241004140643

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: NEW VISION SERVICES SENIOR LIVING	FACILITY NUMBER: 455002636
	VISIT DATE: 03/25/2025

NARRATIVE

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During the investigation, it was reported that there were three residents that were involved in sexual acts. Clients include Client 1, Client 2 and Client 3. It was reported that Client 1 and Client 2 agreed to have a consensual sexual contact. The clients, as adults, chose to have an intimate time in the privacy of the client’s bedroom. The clients have the right to choose and make a sound decision if they want to be together. The staff were not obligated to prevent the clients from being together.

During the investigation, Client 1 and client 3 were involved in having consensual sexual contact. It was reported that Clients 1 and 3 had a romantic relationship and consented to having sex. The staff were not responsible in preventing the clients from choosing to be together.

Although the above allegation mentioned may have happened, or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the above findings are Unsubstantiated.

Staff did not prevent a client from choking another client.

During the interview process, the administrator, four staff persons and five residents were interviewed. Documents were obtained to include Physicians Reports, Individual Program Plans (IPPs), Emergency Information, Police Reports, Incident Reports, Appraisal and Needs, and Admission Agreements.

During the investigation, it was reported that client 1 and client 3 were involved in having consensual sexual contact in the privacy of the client’s bedroom. It was stated that during the sexual act, client 1 choked client 3. Client 3 did not consent to being choked and she began to vomit. Client 3 reported the incident to the staff persons and they contacted the Redding Police Department. Client 1 was charged with Felony Domestic Violence and Battery; client is pending sentencing.

It was reported that Clients 1 and 3 had a romantic relationship and consented to having sex. The staff were not responsible for client 1 choking client 3.

Although the above allegation mentioned may have happened, or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the above findings are Unsubstantiated.

SUPERVISOR'S NAME: Lauren Crocker	TELEPHONE: (916) 261-4966
LICENSING EVALUATOR NAME: Donna Gurriere	TELEPHONE: (916) 263-4700
LICENSING EVALUATOR SIGNATURE:	DATE: 03/25/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2025

LIC9099 (FAS) - (06/04)

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