455002781-5-6-2026-59-AS-LCRR-DUJRZR-20260529132822

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 455002781
Report Date: 05/06/2026
Date Signed: 05/06/2026 12:22:03 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/17/2026 and conducted by Evaluator Marisa Chiarelli

COMPLAINT CONTROL NUMBER: 59-AS-20260217091354

FACILITY NAME:	EMERALD RESIDENTIAL		FACILITY NUMBER:	455002781
ADMINISTRATOR:	WALKER, KIARA		FACILITY TYPE:	735
ADDRESS:	1132 GROUSE DR		TELEPHONE:	(530) 200-0701
CITY:	REDDING	STATE: CA	ZIP CODE:	96003
CAPACITY:	6	CENSUS: 4	DATE:	05/06/2026
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Administrator Kiara Walker		TIME COMPLETED:	12:20 PM

ALLEGATION(S):

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Uncleared staff working in facility
Unlawful Eviction

INVESTIGATION FINDINGS:

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On 05/06/2026, Marisa Chiarelli, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 02/17/2026. LPA Chiarelli met with Kiara Walker Administrator, and explained the purpose of the visit.

Allegation - Uncleared staff working in facility – unsubstantiated
During the investigation LPA Chiarelli reviewed staff records and Guardian and observed that all employees currently working in the facility are cleared.

Continued on 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Lauren Crocker
LICENSING EVALUATOR NAME: Marisa Chiarelli
LICENSING EVALUATOR SIGNATURE:	DATE: 05/06/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 59-AS-20260217091354

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: EMERALD RESIDENTIAL	FACILITY NUMBER: 455002781
	VISIT DATE: 05/06/2026

NARRATIVE

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Allegation Unlawful eviction –

On 2/16/26 licensing program analyst Marisa Chiarelli received a 30 day eviction notice from the facility administrator Kiara Walker. LPA Chiarelli reviewed the 30 day notice and found that the administrator Walker had provided all documentation and that it was determined to be lawful by the department.

Although the above allegation mentioned may have happened, or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the above findings are Unsubstantiated.

SUPERVISORS NAME: Lauren Crocker
LICENSING EVALUATOR NAME: Marisa Chiarelli
LICENSING EVALUATOR SIGNATURE:	DATE: 05/06/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026

LIC9099 (FAS) - (06/04)

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