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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455401405
Report Date: 10/12/2023
Date Signed: 10/12/2023 02:01:33 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/31/2023 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230731104909
FACILITY NAME:WEST REDDING PRESCHOOLFACILITY NUMBER:
455401405
ADMINISTRATOR:WOOD, VICTORIAFACILITY TYPE:
850
ADDRESS:3490 PLACER ROADTELEPHONE:
(530) 243-2225
CITY:REDDINGSTATE: CAZIP CODE:
96001
CAPACITY:107CENSUS: 51DATE:
10/12/2023
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Ms. CuevasTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Staff handled day care child in an inappropriate manner.
INVESTIGATION FINDINGS:
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On 10/12/2023 at 1:15pm, a closing complaint investigation visit was made to the facility by Licensing Program Analyst (LPA) N. Cunningham. It has been alleged that Staff 1 handled a day care child (Child 1) in an inappropriate manner; specifically, on 7/27/23 between 2:50-3:00pm, Staff 1 was observed handling Child 1 inappropriately.

On 8/2/23 at approximately 10:07am, LPA viewed security footage from 7/27/23 and 7/28/23 between 2:50-3:00pm. LPA observed video footage from 7/28/23 which showed Staff 1 carrying Child 1 into the classroom while Child 1’s was upset. While sitting down, Child 1 hit Staff 1 in the face. Staff 1 responded by pushing Child 1’s hand away in a swatting motion.

*Continued on 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/12/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/12/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20230731104909
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: WEST REDDING PRESCHOOL
FACILITY NUMBER: 455401405
VISIT DATE: 10/12/2023
NARRATIVE
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During the investigation, LPA interviewed the director, three staff (Staff 2 - Staff 4), and four parents (P3, P4, P6 and P7). Staff 2 stated they have observed Staff 1 handle children in an aggressive manner and two staff (Staff 3 and Staff 4) stated they have not observed Staff 1 handle children in an inappropriate manner. Four parents reported they have not observed staff handle children in an inappropriate manner.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

Exit interview conducted and report was reviewed with the licensee. A notice of site visit was given and must remain posted for 30 days. Appeal rights were provided. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/12/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/12/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20230731104909
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: WEST REDDING PRESCHOOL
FACILITY NUMBER: 455401405
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/12/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/26/2023
Section Cited
CCR
101223(3)
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To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
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The director stated they will provide training on personal rights and restraining children at the next staff meeting. The director stated they will send meeting notes to LPA.

nicolette.cunningham@dss.ca.gov
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This requirement was not met as evidenced by: based upon observation of security camera footage, Staff 1 inappropriately handled a child in care. This poses a potential risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/12/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/12/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3