455401405-10-25-2023-13-CC-EVIA-CWZUJ5-20231027153658

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 455401405
Report Date: 10/24/2023
Date Signed: 10/25/2023 11:16:00 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/10/2023 and conducted by Evaluator Nicolette Cunningham

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20230810122458

FACILITY NAME:	WEST REDDING PRESCHOOL		FACILITY NUMBER:	455401405
ADMINISTRATOR:	WOOD, VICTORIA		FACILITY TYPE:	850
ADDRESS:	3490 PLACER ROAD		TELEPHONE:	(530) 243-2225
CITY:	REDDING	STATE: CA	ZIP CODE:	96001
CAPACITY:	107	CENSUS: 47	DATE:	10/24/2023
		UNANNOUNCED	TIME BEGAN:	12:15 PM
MET WITH:	Ms. Cuevas, Office Manager		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

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Staff handled a day care child in a rough manner.

INVESTIGATION FINDINGS:

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On 10/24/23 at 12:15pm, a closing complaint investigation visit was made to the facility by Licensing Program Analyst (LPA) Cunningham. It has been alleged that a staff member handled a day care child (Child 1) in a rough manner. Staff 1 stated they took a Child 1 to another area to separate them from the group and spoke to them in a firm tone while addressing it is not okay to throw toys. Staff 1 stated they spoke firmly, so Child 1 understood how serious the situation was. LPA conducted interviews with six staff (S1, S3, S4, S5, S6, and S7) on 8/18/23, 9/29/23, and 10/20/23. Staff 3 stated Staff 1 spoke in a firm tone but did not describe the situation as inappropriate. Staff did not report concerns of Staff 1 handling children in a rough manner. LPA also interviewed seven parents (P2-P8) on 8/16/23 and 9/27/23, and there were no disclosures. Staff and parent interviews did not corroborate the allegations. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, and the findings are unsubstantiated. Exit interview conducted and report was reviewed with the office manager. A notice of site visit was given and must remain posted for 30 days. Appeal rights were provided. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:	DATE: 10/24/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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