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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455402479
Report Date: 01/31/2025
Date Signed: 01/31/2025 12:20:39 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/08/2024 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20241108144144
FACILITY NAME:MATTICE, STEPHANIE FAMILY CHILD CARE HOMEFACILITY NUMBER:
455402479
ADMINISTRATOR:MATTICE, STEPHANIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 440-9399
CITY:SHASTA LAKESTATE: CAZIP CODE:
96019
CAPACITY:14CENSUS: 10DATE:
01/31/2025
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Stephanie MatticeTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Due to lack of supervision, child touched child inappropriately
INVESTIGATION FINDINGS:
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On 1/31/25 at 11:30am, Licensing Program Analyst (LPA) Nicolette Cunningham conducted an unannounced complaint inspection, and met with licensee S. Mattice. It was alleged that licensee S. Mattice did not provide adequate supervision which led to one child inappropriately touching another child.
The licensee was interviewed on 11/15/24 at 3:00pm and denied the allegation, and stated children are never left alone and she redirects children when required. LPA Cunningham interviewed five children, seven parents and two assistants on 11/20/24, 11/21/24, 11/22/24, 1/27/25, 1/30/25 and 1/31/25. One child disclosed that another child touched them inappropriately but was unable to provide details regarding the incident. The other children interviewed did not disclose any inappropriate touching or provide any information to corroborate the allegation. Four parents stated that the licensee employs multiple assistants and they do not have any concerns of the licensee providing adequate supervision. One parent reported that the licensee was in the room when the alleged incident occurred. One parent reported concerns of the licensee’s ability to supervise a large group of children but did not state concerns of children touching other children. Two assistants reported that children are never left alone, and redirection or timeouts are used when needed.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20241108144144
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: MATTICE, STEPHANIE FAMILY CHILD CARE HOME
FACILITY NUMBER: 455402479
VISIT DATE: 01/31/2025
NARRATIVE
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On 11/15/24, 11/20/24 and 1/31/25, LPA observed licensee S. Mattice and at least one assistant providing adequate supervision to children in care.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the licensee S. Mattice. Licensee Rights (LIC9058) were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2