<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455402479
Report Date: 07/28/2025
Date Signed: 07/28/2025 03:23:07 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/04/2025 and conducted by Evaluator Nicolette Cunningham
COMPLAINT CONTROL NUMBER: 13-CC-20250604155656
FACILITY NAME:MATTICE, STEPHANIE FAMILY CHILD CARE HOMEFACILITY NUMBER:
455402479
ADMINISTRATOR:MATTICE, STEPHANIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 440-9399
CITY:SHASTA LAKESTATE: CAZIP CODE:
96019
CAPACITY:14CENSUS: 0DATE:
07/28/2025
UNANNOUNCEDTIME BEGAN:
03:15 PM
MET WITH:Stephanie Mattice TIME COMPLETED:
04:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Provider did not meet daycare child’s diapering needs resulting in a diaper rash.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 7/28/25 at 3:15pm, Licensing Program Analyst (LPA) Nicolette Cunningham conducted an unannounced complaint inspection and met with licensee Stephanie Mattice. It was alleged that licensee Stephanie Mattice did not meet daycare child’s diapering needs resulting in a diaper rash.
The licensee was interviewed on 6/9/25 at 9:26am and denied the allegation and stated they change diapers as needed. LPA Cunningham interviewed three parents on 7/24/25 and interviews did not corroborate the allegation. One parent stated they did not have a concern of the licensee changing their child enough but did point out that their child’s skin was sensitive and would react when they ate certain foods. One assistant was interviewed and stated the licensee changes diapers when needed.

On 6/9/25 LPA Mendez did not observe signs to indicate a child was in a dirty diaper. On 7/4/25 and 7/28/25, LPA Cunningham did not observe an odor to indicate a child was wearing a dirty diaper and did not observe signs a child appeared uncomfortable.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Exit interview conducted and report was reviewed with the licensee Stephanie Mattice. Licensee Rights (LIC9058) were provided.
A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 07/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1