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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455404215
Report Date: 04/03/2024
Date Signed: 04/03/2024 02:06:27 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/29/2024 and conducted by Evaluator Tammy Dutra
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240329121434
FACILITY NAME:WEBER, SANDRA FAMILY CHILD CARE HOMEFACILITY NUMBER:
455404215
ADMINISTRATOR:WEBER, SANDRAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 605-0008
CITY:REDDINGSTATE: CAZIP CODE:
96003
CAPACITY:14CENSUS: 9DATE:
04/03/2024
UNANNOUNCEDTIME BEGAN:
10:13 AM
MET WITH:Sandra WeberTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Licensee inappropriately grabbed daycare child

Adults yell at daycare children

Adult used inappropriate language towards a daycare child

Children were not picked up from school
INVESTIGATION FINDINGS:
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On April 3, 2024 at 10:13am, Licensing Program Analysts (LPA) Tammy Dutra and Sydney Sims conducted an unannounced complaint inspection, and met with licensee Sandra Weber and assistant. It was alleged that the licensee inappropriately grabbed a daycare child, that adults in the home yell at daycare children, adult used inappropriate language towards a daycare child and children were not picked up from school.

The licensee was interviewed on 4/3/24 at 10:42am and initally denied all allegations, after being informed of the video submitted to the department Licensee confirmed two of the allegations stating that the Licensee and S2 have yelled at the children. Licensee stated that the Licensee has grabbed child C1 by the face and closed C1's mouth in order to make them stop crying. Licensee denied the allegations stating Licnesee does not remember a time where day care children were not picked up from school and has not witnessed an adult use innapropriate language towards day care children.
LPAs were accompanied by Detective Omey of Redding Police Department who stated that a video was submitted with the complaint to CPS and Redding PD with evidence that the allegations were recorded.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 13-CC-20240329121434
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: WEBER, SANDRA FAMILY CHILD CARE HOME
FACILITY NUMBER: 455404215
VISIT DATE: 04/03/2024
NARRATIVE
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The assistant provider (S1) was interviewed on 4/3/24 @ 10:24am and denied the allegations that staff yell at day care children and that staff innapropritley grabbed day care child . S1 confirmed the allegation that S1 used inappropriate language towards day care children. S1 also confirmed there was an incident where children (C4-C5) were not provided adequate transportation from school. S1 confirmed that S1 forgot to pick them up and was 40 minutes late. S1 stated children wait approximately 300 yards from the school and they were unsupervised for 40 minutes. S1 stated C4 and C5's parent picked them up.

During today’s inspection, the facility was toured. Children records were reviewed and a copy of the roster was obtained.

On 3/29/24 the Department obtained three videos taken at the licensee’s home of an incident that allegedly occurred 3/25/24. The first video shows the assistant provider (S1) standing next to a couch with a remote in her hand. A child (C1) is heard crying, and S2 is yelling “stop yelling” over and over and pointing her finger and the remote control at the child. S2 then bends down and shouts “stop yelling” at C1.
The second video shows three children sitting on a couch (C1-C3). C1 is crying. The licensee is standing next to the couch bending down to speak to C1. The licensee puts one hand on C1’s chest and the other hand on C1’s head and shakes the child’s head. The licensee continues speaking to C1 inches from her face, then uses her hand to try to close C1’s mouth. The third video shows the licensee putting her left hand over C1’s mouth.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

LPA Tammy Dutra informed licensee that this report dated 4/3/24 documents four Type A citations which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.



SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 13-CC-20240329121434
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: WEBER, SANDRA FAMILY CHILD CARE HOME
FACILITY NUMBER: 455404215
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/03/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/03/2024
Section Cited
CCR
102423(a)(4)
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Each child receiving services from a family child care home shall have certain rights that shall not be waived...To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse...
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Licensee was referred to the child care videos at ccld.childcarevideos.org Licensee agrees to review the personal rights video and submit a written plan of correction by 4/4/24.
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This requirement was not met as evidenced by:Based on observation, interview, and record review, the licensee did not comply with the section cited above in one child (C1) which poses an immediate health, safety or personal rights risk to children in care.
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Licensee agrees to submit a statement acknowledging to never violate a childs personal rights in care by 4/4/24. Licensee to email statement to LPA @ tammy.dutra@dss.ca.gov.
Type A
04/03/2024
Section Cited
CCR
102423(a)(1)
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Each child receiving services from a family child care home shall have certain rights that shall not be waived... These rights include, but are not limited to, the following: To be treated with dignity in his/her personal relationship with staff and other persons.
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Licensee agrees to review personal rights regulations and signed copy provided to Licensee. Staff S1-S2 to sign a copy of personal rights violation and return to LPA @ tammy.dutra@dss.ca.gov
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This requirement was not met as evidenced by: Based on observation, interview, and record review, the licensee did not comply with the section cited above in one child (C1) was yelled at in care which poses an immediate health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 13-CC-20240329121434
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: WEBER, SANDRA FAMILY CHILD CARE HOME
FACILITY NUMBER: 455404215
VISIT DATE: 04/03/2024
NARRATIVE
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Also, LPA Tammy Dutra informed the licensee to provide a copy of this licensing report dated 4/3/24 that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with the licensee Sandra Weber. Appeal rights provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.



SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 13-CC-20240329121434
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: WEBER, SANDRA FAMILY CHILD CARE HOME
FACILITY NUMBER: 455404215
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/03/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/03/2024
Section Cited
CCR
102423(a)(1)
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Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. This requirement was not met as evidenced by:
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Based on observation, interview, and record review, the licensee did not comply with the section cited above in one child (C1) which poses an immediate health, safety or personal rights risk to children in S1 admitted to using profanity.
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Type A
04/03/2024
Section Cited
HSC
1597.58(2)
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Absense of supervision, including, but not limited to, a child left unattended and a child left alone with a person under 18 years of age.
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This requirement was not met as evidenced based on interview, S1 admitted to leaving daycare children at school for 40 minutes unattended.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 1
Control Number 13-CC-20240329121434
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: WEBER, SANDRA FAMILY CHILD CARE HOME
FACILITY NUMBER: 455404215
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/03/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/03/2024
Section Cited
CCR
102423(a)(1)
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Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. This requirement was not met as evidenced by:
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Licensee will ensure S1 writes a statement agreeing to not use profanity in the presence of children. Licensee will submit statement to LPA @ tammy.dutra@dss.ca.gov.
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Based on observation, interview, and record review, the licensee did not comply with the section cited above in one child (C1) in S1 admitted to using profanity with children in care which poses an immediate health, safety or personal rights risk to children.
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Type A
04/03/2024
Section Cited
HSC
1597.58(2)
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Absense of supervision, including, but not limited to, a child left unattended and a child left alone with a person under 18 years of age.
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Licensee will ensure S1 writes a statement to always ensure children are picked up from school and never left without supervision. Licensee will email statement to LPA @ tammy.dutra@dss.ca.gov.
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This requirement was not met as evidenced based on interview, S1 admitted to leaving daycare children at school for 40 minutes unattended.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2024
LIC9099 (FAS) - (06/04)
Page: 6 of 6