<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455406526
Report Date: 08/16/2023
Date Signed: 08/16/2023 11:44:35 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/14/2023 and conducted by Evaluator Laura Chavez
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230414085845
FACILITY NAME:KIDS & ME PRESCHOOLFACILITY NUMBER:
455406526
ADMINISTRATOR:PEREZ, ROBINFACILITY TYPE:
850
ADDRESS:3695 CHURN CREEK RD.TELEPHONE:
(530) 222-3525
CITY:REDDINGSTATE: CAZIP CODE:
96002
CAPACITY:72CENSUS: 35DATE:
08/16/2023
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:Robin PerezTIME COMPLETED:
11:50 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not adequately manage child's behaviors
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/16/2023 at 9:40am, Licensing Program Analyst (LPA) Laura Chavez conducted an unannounced follow-up complaint inspection to the facility and met with Robin Perez, Director. It has been alleged that staff did not adequately manage child’s behavior.

In an interview conducted on 4/24/2023 Director Robin Perez denied the allegation and stated staff manage children who display negative behaviors. Children may be redirected, placed on time-out, or contact may made with the child's parent, and if needed obtain outside behavioral services.

Interviews conducted on 8/14/2023, with Parent 1, Parent 2, Parent 3 Parent 4, and Parent 5 between 12:39 pm – 2:17 pm stated they don’t have knowledge of staff not being able to adequately manage a child's behavior.
Report continued: See LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20230414085845
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: KIDS & ME PRESCHOOL
FACILITY NUMBER: 455406526
VISIT DATE: 08/16/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
An interview conducted on 6/5/2023 at 6:11pm with Staff #1 denied the allegation and stated that redirection is used to take the children’s minds off what is causing a negative behavior. Staff #1 said redirection is used several times before having to place a child on time-out. If staff are unable to adequately manage a child’s behavior a phone call to the child’s parent is made for their assistance. Interviews conducted on 8/16/2023, with Staff 2, Staff 3, and Staff #4 between 9:57am – 10:29am denied the allegation and stated that redirection is used to manage a child’s behavior when acting out. Time-outs may be used if redirection does not help. Speaking with the child is also done to find out what may be causing the child to act out. If speaking with the child, redirection and or time-outs are not successful, a phone call is made to the child’s parent for their assistance.

Interviews conducted 8/16/2023 with Child 1, Child 2, and Child 3 between 10:31am – 10:47am stated that children who get in trouble or do not behave are placed on time-out.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

An exit interview was conducted, and report was reviewed with Director Robin Perez. Appeal rights were provided, and a Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2