<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455407064
Report Date: 06/05/2025
Date Signed: 06/05/2025 11:38:10 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/13/2025 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250313130213
FACILITY NAME:GREAT ADVENTURESFACILITY NUMBER:
455407064
ADMINISTRATOR:ROBERTS, PATRICIAFACILITY TYPE:
850
ADDRESS:2220 BALLS FERRY ROADTELEPHONE:
(530) 378-5720
CITY:ANDERSONSTATE: CAZIP CODE:
96007
CAPACITY:30CENSUS: 22DATE:
06/05/2025
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Patricia RobertsTIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is operating out of ratio

Staff do not prevent day care children from engaging in physical altercations
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 6/5/25 at 11:15am, Licensing Program Analyst (LPA) Nicolette Cunningham conducted an unannounced complaint inspection and met with licensee Patricia Roberts. It was alleged that the facility is operating out of ratio and staff do not prevent day care children from engaging in physical altercations.

The licensee was interviewed on 3/20/25 at 9:30am and denied the allegations and stated the facility has some “rowdy” kids but staff redirect them when needed.

Two staff were interviewed on 3/20/25 and stated they have not observed staff supervise more children than allowed and staff redirect children when needed.

Four children were interviewed on 3/20/25 and did not disclose children engaging in physical altercations. Four out of four children did not disclose how many children they interact with.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20250313130213
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: GREAT ADVENTURES
FACILITY NUMBER: 455407064
VISIT DATE: 06/05/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Three witnesses were interviewed on 3/17, 4/14 and 4/15 and reported observing a chaotic classroom but did not provide corroborating information regarding the allegations reported.

Three parents were interviewed on 3/20, 4/21 and 4/22 and stated positive comments about how the staff interact with the children. One parent expressed concern for the number of children staff were observed supervising but did not provide further details.

On 3/12, 3/20, 5/14, LPA observed the facility operating within ratio and staff providing appropriate supervision. During today’s inspection, the facility was toured and LPA observed four staff supervising 22 children in care. LPA did not observe a staff member act inappropriately.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.



Exit interview conducted and report was reviewed with the licensee Patricia Roberts. Licensee rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2