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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455407134
Report Date: 08/07/2024
Date Signed: 08/07/2024 01:21:27 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/03/2024 and conducted by Evaluator Sydney Sims
COMPLAINT CONTROL NUMBER: 13-CC-20240503081250
FACILITY NAME:MONTESSORI CHILDREN'S HOUSE OF SHADY OAKSFACILITY NUMBER:
455407134
ADMINISTRATOR:HELART, JULIEFACILITY TYPE:
850
ADDRESS:1410 VICTOR AVE.TELEPHONE:
(530) 222-0355
CITY:REDDINGSTATE: CAZIP CODE:
96003
CAPACITY:85CENSUS: 0DATE:
08/07/2024
UNANNOUNCEDTIME BEGAN:
12:21 PM
MET WITH:Julie HelartTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Staff left day care child unattended
INVESTIGATION FINDINGS:
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On 8/06/24 at 12:21pm, Licensing Program Analyst (LPA) Sydney Sims conducted an unannounced complaint inspection and met with licensee Julie Helart It was alleged that Staff left day care child unattended. Specifically, that staff leave children unattended in the side yard.

The licensee was interviewed on 5/10/24 at 2:16pm and 8/7/24 at 12:45pm and denied the allegation, stating that the staff will invite the children to go out into the side yard if they are unable to gather their emotions and do not force the children to go into the side yard. Licensee also stated that the door to the side yard should never be shut and that to the Licensee’s knowledge the staff do not shut the door leaving the children unattended.
Three staff were interviewed on 5/10/24 and 6/27/24, and 8/7/24 and S1 and S3 denied the allegation, stating that staff do not leave children unattended while they are in the side yard and that the door to the side yard remains open. S2 Confirmed the allegation stating that S2 has seen the door closed a couple times while children are outside but audio and visual supervision were maintained
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20240503081250
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: MONTESSORI CHILDREN'S HOUSE OF SHADY OAKS
FACILITY NUMBER: 455407134
VISIT DATE: 08/07/2024
NARRATIVE
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Four parents were interviewed on 7/1/24, and 7/11/24 P1 - P2 and P4 had no knowledge of the allegations and stated that they were unaware of the children being invited to go to the side yard when the children were upset. P3 stated staff invite children to go to the side yard to take space. P3 also stated that P3 has never witnessed a child being unsupervised.

Three children were interviewed on 5/10/24 and 7/26/24 and C2 -C3 denied the allegation stating that the door to the side yard stays open. C8 confirmed the allegation and stated that C8 thinks that the door is closed but was not sure.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

During today’s inspection, the facility was toured and LPA did not observe any children in care.

Exit interview conducted and report was reviewed with the licensee Julie Helart. Appeal rights were provided.



A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4