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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455407554
Report Date: 06/24/2025
Date Signed: 06/24/2025 09:14:19 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/23/2025 and conducted by Evaluator Bianca Mendez
COMPLAINT CONTROL NUMBER: 13-CC-20250423142140
FACILITY NAME:RIDDLE, MINDY FAMILY CHILD CARE HOMEFACILITY NUMBER:
455407554
ADMINISTRATOR:RIDDLE, MINDYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 227-0501
CITY:REDDINGSTATE: CAZIP CODE:
96001
CAPACITY:14CENSUS: 11DATE:
06/24/2025
UNANNOUNCEDTIME BEGAN:
08:54 AM
MET WITH:Mindy RiddleTIME COMPLETED:
09:24 AM
ALLEGATION(S):
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Provider yells at day care child(ren)
Provider hits day care child(ren)
INVESTIGATION FINDINGS:
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On 6/24/25 at 8:54am, Licensing Program Analyst (LPA) Bianca Mendez conducted an unannounced complaint inspection and met with licensee Mindy Riddle. It was alleged that that provider yells at day care children and provider hits day care children.

The licensee was interviewed on 4/25/25 at 12:58pm and denied the following allegations and stated that they do not yell at children and will raise their tone with the children when they are being loud. Licensee stated they do not hit kids and does not have a reason to hit. Licensee stated that little kids will be placed in time out based on their age and with older kids they will talk to their parents.

Staff (S1) was interviewed on 4/25/25 at and stated that they have never witnessed licensee yell at day care children and S1 has never yelled at day care children. S1 stated that they have never witnessed licensee hit day care children.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20250423142140
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: RIDDLE, MINDY FAMILY CHILD CARE HOME
FACILITY NUMBER: 455407554
VISIT DATE: 06/24/2025
NARRATIVE
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LPA interviewed parents (P1-P5) on 4/28/25, 4/29/25 and 5/2/25. 2 of 5 parents stated that they have witnessed licensee yell at children. 2 of 5 parents stated they had secondhand knowledge that licensee has hit children in care. 3 of 5 parents stated they had no concerns regarding care of children.

LPA interviewed children (C1-C5) on 4/25/25 and 5/1/25.1 of 5 children stated that licensee does yell at children in care. 1 of 5 children stated that they have seen licensee hit children.

During today’s inspection, the facility was toured . LPA observed 11 children in care.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Appeal Rights were provided. Notice of Site visit must be posted for 30 days.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2