455407757-8-14-2024-13-CC-EVIA-D8JPLQ-20240827112506

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 455407757
Report Date: 08/13/2024
Date Signed: 08/14/2024 11:36:51 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/28/2024 and conducted by Evaluator Nicolette Cunningham

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20240528134817

FACILITY NAME:	BRIGHT FUTURES INFANT CENTER II		FACILITY NUMBER:	455407757
ADMINISTRATOR:	O'NEAL, LISA		FACILITY TYPE:	830
ADDRESS:	3500 CHURN CREEK DRIVE		TELEPHONE:	(530) 524-2808
CITY:	REDDING	STATE: CA	ZIP CODE:	96002
CAPACITY:	12	CENSUS: 8	DATE:	08/13/2024
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Lisa O'Neal, Director		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Day care staff spanked child

INVESTIGATION FINDINGS:

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On 8/13/24 at 12:30pm, Licensing Program Analyst (LPA) Nicolette Cunningham conducted an unannounced complaint inspection, and met with facility representative, Lisa O’Neal. It was alleged that staff spanked a child; specifically, one child (C1) disclosed a staff member (S1) spanked them.

The facility representative was interviewed on 6/7/24 and had no knowledge of the allegation, and stated that she monitors the classroom throughout the day and has never observed a staff member hande a child inappropriately. Three staff and three parents were interviewed on 7/22/24 and 8/2/24 and several stated concerns of how S1 handled children in care. One parent disclosed their child (C4) became reluctant to go to the facility and stated their teacher (S1) slapped them in the face while motioning their hand to their face. During today’s inspection, the facility was toured and LPA observed two staff supervising eight napping infants.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Nicolette Cunningham	TELEPHONE: (530) 521-5235
LICENSING EVALUATOR SIGNATURE:	DATE: 08/13/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20240528134817

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: BRIGHT FUTURES INFANT CENTER II	FACILITY NUMBER: 455407757
	VISIT DATE: 08/13/2024

NARRATIVE

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LPA Cunningham informed facility representative that this report dated 8/13/24 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Nicolette Cunningham informed the facility representative to provide a copy of this licensing report dated 8/13/24 that documents one Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with the facility representative Lisa O’Neal. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Nicolette Cunningham	TELEPHONE: (530) 521-5235
LICENSING EVALUATOR SIGNATURE:	DATE: 08/13/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2024

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20240528134817

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: BRIGHT FUTURES INFANT CENTER II	FACILITY NUMBER: 455407757
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/13/2024

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 08/14/2024 Section Cited CCR 101223(a)(3)	1 2 3 4 5 6 7	To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.	1 2 3 4 5 6 7	The facility representive stated S1 is no longer employed at the facility.
	8 9 10 11 12 13 14	Based on interviews, the licensee did not comply with the section cited above in as it was reported one staff spanked or hit children on multiple occasions which poses an immediate health, safety or personal rights risk to children in care.	8 9 10 11 12 13 14	The facility representative stated she will discuss communicating and handeling infant and toddlers with staff at the next staff meeting and send LPA meeting notes by 9/1/24.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Nicolette Cunningham	TELEPHONE: (530) 521-5235
LICENSING EVALUATOR SIGNATURE:	DATE: 08/13/2024

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2024

LIC9099 (FAS) - (06/04)

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