455407825-8-30-2023-13-CC-EVIA-CY7PBU-20231204101053

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 455407825
Report Date: 08/30/2023
Date Signed: 08/30/2023 01:51:15 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/02/2023 and conducted by Evaluator Nicolette Cunningham

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20230802145434

FACILITY NAME:	LYONS, SHANA FAMILY CHILD CARE HOME		FACILITY NUMBER:	455407825
ADMINISTRATOR:	LYONS, SHANA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(530) 227-3493
CITY:	REDDING	STATE: CA	ZIP CODE:	96002
CAPACITY:	14	CENSUS: 6	DATE:	08/30/2023
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Shana Lyons, Licensee		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Uncleared adult provided care and supervision to children in care.

Licensee taped children's mouth.

Licensee did not ensure children were properly supervised.

INVESTIGATION FINDINGS:

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On August 7, 2023, Licensing Program Analyst (LPA) J. Helton conducted an unannounced complaint inspection and met with licensee Shana Lyons. It was alleged that there has been an uncleared adult providing care and supervision to the children. That licensee taped children’s mouths and that licensee did not ensure children were properly supervised.

The licensee was interviewed during the initial visit at 10:15 AM. Licensee verified her 3 assistants, and another that assisted for only 2 weeks. (S1-S4) LPA verified that S1-S3 are all cleared. Licensee stated she has never had any other person provide supervision to the children. Licensee stated that on occasion, A1 will stay and visit for a few minutes during drop off or pick up time. Licensee denies taping any child’s mouth shut and stated she does not get angry very easily. Licensee states that children are always properly supervised.

Continued on 9099C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:	DATE: 08/30/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20230802145434

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LYONS, SHANA FAMILY CHILD CARE HOME	FACILITY NUMBER: 455407825
	VISIT DATE: 08/30/2023

NARRATIVE

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During the initial visit, S1-S2 were interviewed. S1 was interviewed at 11:00 AM and stated she is the primary assistant and that anyone that provides supervision has been cleared. S1 stated that A1 visits often, however, only when picking up or dropping off her child, and does not provide supervision to children during those times. S1 stated they would never put tape on a child’s mouth. S2 was interviewed at 11:18 AM and stated that A1 never is alone with the children when she is on site. S2 stated they would never put tape on a child’s mouth.

On August 18, 2023, LPA attempted to interview 6 client/parents (P1-P6), 4 were successful. P1, P2, P4 and P6 all stated they were familiar with S1 & S2 and have no concerns with uncleared persons providing supervision. P1, P2, P4 and P6 and stated they have no concerns regarding taping on children’s mouths, or of the children being properly supervised while in care.

On August 21, 2023, at 12:40 PM, LPA interviewed W1. W1 stated she has worked with licensee for 6 months and has no issues or concerns with her regarding any of the allegations.

Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the Licensee Shana Lyons.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:	DATE: 08/30/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2023

LIC9099 (FAS) - (06/04)

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