455407825-11-1-2023-13-CC-EVIA-CZ4TCY-20240102133730

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 455407825
Report Date: 11/01/2023
Date Signed: 11/01/2023 11:06:04 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/26/2023 and conducted by Evaluator Nicolette Cunningham

COMPLAINT CONTROL NUMBER: 13-CC-20231026114045

FACILITY NAME:	LYONS, SHANA FAMILY CHILD CARE HOME		FACILITY NUMBER:	455407825
ADMINISTRATOR:	LYONS, SHANA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(530) 227-3493
CITY:	REDDING	STATE: CA	ZIP CODE:	96002
CAPACITY:	14	CENSUS: 8	DATE:	11/01/2023
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Shana Lyons, Licensee		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Home is not clean and orderly.

Pool in the backyard is accessible to children.

INVESTIGATION FINDINGS:

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A complaint investigation was conducted by Licensing Program Analysts (LPA) N. Cunningham. It was alleged that the home is not clean and orderly and the pool in the backyard is accessible to children. The licensee was interviewed on 11/1/23 at 9:10am and stated they had a party yesterday, so the home is less organized than usual. LPA observed stains on the couch, clutter on the counter, dirty dishes in the kitchen, and an odor of stale food. The licensee used a tape measure to measure the fence that makes the pool inaccessible. The fence measured 3 feet 7 inches. LPA photographed the tap measure next to the fence which showed the height of the fence. LPA also photographed a play structure that was next to the fence. The licensee's assistant (Staff 1) stated the lock on the sliding glass door is inoperable, so the door does not lock. LPA did not observe door alarms on the sliding glass door. During the visit, the licensee moved an alarm to the sliding glass door.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Nicolette Cunningham	TELEPHONE: (530) 521-5235
LICENSING EVALUATOR SIGNATURE:	DATE: 11/01/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20231026114045

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LYONS, SHANA FAMILY CHILD CARE HOME	FACILITY NUMBER: 455407825
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 11/01/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 11/02/2023 Section Cited CCR 102417(5)a	1 2 3 4 5 6 7	(5) All licensees shall ensure the inaccessibility of pools (in-ground and above-ground), fixed-in-place wading pools, hot tubs, spas, fish ponds and similar bodies of water through a pool cover or by surrounding the pool with a fence. (A) Fences shall be at least five feet high and shall be constructed so that the fence does not obscure the pool from view.	1 2 3 4 5 6 7	The licensee added a door alarm to the sliding glass door and a stick in the door track. The licensee moved the play structure that was located next to the fence. The licensee stated she will add fencing to the existing fencing so that the pool is made inaccessible by a five foot fence.
	8 9 10 11 12 13 14	Based on the licensee's statement and LPA's observation, a portion (approximately 20 feet) of the pool fencing is not five feet high This was an immediate health and safety risk to children in care.	8 9 10 11 12 13 14	The licensee estimates the soonest she will be able to have the fencing installed will be 11/5/23. nicolette.cunningham@dss.ca.gov
Type A 11/02/2023 Section Cited CCR 102417(b)	1 2 3 4 5 6 7	(b) The home shall be kept clean and orderly, with heating and ventilation for safety and comfort.	1 2 3 4 5 6 7
	8 9 10 11 12 13 14	Based on LPA's observation, the home was cluttered, stains on the couch, dirth dishes on the counter, and a stale odor throughout the home. The outdoor area was dusty and unorganized. This is an immediate health and safety risk to children in care.	8 9 10 11 12 13 14	The licensee stated she will revise her cleaning plan and send a copy to LPA by 11/2/23. The licensee stated she will clean her home today. nicolette.cunningham@dss.ca.gov nicolette.cunningham@dss.ca.gov

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Nicolette Cunningham	TELEPHONE: (530) 521-5235
LICENSING EVALUATOR SIGNATURE:	DATE: 11/01/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 13-CC-20231026114045

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LYONS, SHANA FAMILY CHILD CARE HOME	FACILITY NUMBER: 455407825
	VISIT DATE: 11/01/2023

NARRATIVE

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Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

Also, LPA Cunningham informed the licensee to provide a copy of this licensing report dated 11/1/23 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Nicolette Cunningham	TELEPHONE: (530) 521-5235
LICENSING EVALUATOR SIGNATURE:	DATE: 11/01/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2023

LIC9099 (FAS) - (06/04)

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