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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455407933
Report Date: 03/14/2024
Date Signed: 03/14/2024 04:50:15 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/02/2024 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240202105744
FACILITY NAME:MANN, KIM FAMILY CHILD CARE HOMEFACILITY NUMBER:
455407933
ADMINISTRATOR:MANN, KIMFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 228-4679
CITY:REDDINGSTATE: CAZIP CODE:
96002
CAPACITY:14CENSUS: 7DATE:
03/14/2024
UNANNOUNCEDTIME BEGAN:
03:40 PM
MET WITH:Leslie Mann, AssistantTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Licensee is operating out of ratio
INVESTIGATION FINDINGS:
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On 03/14/24 at approximately 3:40pm, Licensing Program Analyst (LPA) Nicolette Cunningham conducted an unannounced inspection. It was alleged the licensee was operating over capacity. On 2/29/24, LPA observed the licensee providing care for three infants and four preschool age children. The licensee stated she allowed an infant (C3) to attend last minute. During today’s inspection, LPA observed the licensee’s assistant (Staff 1) providing care for four infants and three preschool age children. Staff 1 stated she was not sure how old the children are. LPA referenced information the licensee previously provided to determine the age of each child. LPA also asked Child 7’s parent how old Child 7 is. LPA determined the assistant provided care for four infants and three preschool age children. Regulations state a provider can provide care for a maximum of two infants (children under 24 months) and one child must be enrolled in and attending kindergarten or elementary school when seven children are in care. Based on statements by the licensee and assistant and LPA’s observation, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22 is being cited on the attached LIC 9099-D. Appeal rights were provided and exit interview conducted.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20240202105744
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: MANN, KIM FAMILY CHILD CARE HOME
FACILITY NUMBER: 455407933
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/14/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/15/2024
Section Cited
CCR
102416.5(3)(b)
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(b) For a Small Family Child Care Home, the maximum number of children for whom care may be provided at any one time, including children under age 10 who reside at the licensee's home, shall be one of the following:
(b) No more than two infants are cared for during any time when more than six children are cared for.
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Staff 1 stated she will have the licensee e-mail LPA with a detailed plan of how she will operate within capacity.

nicolette.cunningham@dss.ca.gov
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Based on LPA's observation and Staff 1's statement, the licensee operated over capacity by providing care for three infants and four preschool age children. This is an immediate health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2024
LIC9099 (FAS) - (06/04)
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