<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455408167
Report Date: 08/31/2023
Date Signed: 08/31/2023 04:06:27 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/21/2023 and conducted by Evaluator Noah Wheeler
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230821091952
FACILITY NAME:SCOE - ROTHER STATE PRESCHOOLFACILITY NUMBER:
455408167
ADMINISTRATOR:GROVES, BRANDYFACILITY TYPE:
850
ADDRESS:795 HARTNELL AVE ROOM 18TELEPHONE:
(530) 224-4178
CITY:REDDINGSTATE: CAZIP CODE:
96002
CAPACITY:24CENSUS: 9DATE:
08/31/2023
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Alissa Van ErtTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child was left in a soiled diaper for an extended period.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On August 31, 2023, at 1:30PM, Licensing Program Analyst (LPA) N. Wheeler conducted an unannounced complaint inspection, and met with the Site Supervisor Alissa Van Ert. It was alleged that a child (C1) was left in a soiled diaper for an extended period.

The director self-reported the incident on 08/21/2023. The report stated that C1 screams and fights when staff attempt to change her. Staff did not call C1’s parents, and instead waited until C1 was picked up. Site Supervisor (S1) was interviewed on 08/31/2023 and stated they did not use proper diapering procedures. S1 stated that staff were still building relationships with children during the first week of school. S1 stated that when trying to check C1 for soiled diapers, C1 would run, scream, and hide. S1 stated they tried using toys and tricks to coax C1 into cooperating but was left with C1 still not cooperating. C1’s parents were not contacted when C1 was not cooperating. C1 was in care from 7:56AM and was picked up at 3:25PM, and C1’s diaper was checked at 10:00AM, 11:32AM, 1:00PM and was reported on the Diapering Log as “Dry”.
Continued on 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Noah Wheeler
LICENSING EVALUATOR SIGNATURE:

DATE: 08/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/31/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20230821091952
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: SCOE - ROTHER STATE PRESCHOOL
FACILITY NUMBER: 455408167
VISIT DATE: 08/31/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
At 3:00PM and 3:15PM, staff tried again to properly change C1’s diaper but the Diapering Log stated that C1 “Refused”. In the “Notes” part of the Diapering Log, it notes all the different ways Staff tried to coax C1 into diapering. Since the date of occurrence S1 stated C1 has been very cooperative with staff and that the new diapering procedures are helping to mediate the issues. During today’s visit the facility was toured and the diaper changing area was observed. C1’s file was reviewed, including a diapering plan that stated, site name, site phone number, child’s name, DOB, mental/physical impairments, dietary accommodations, foods to be omitted, alternatives to use.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22 is cited on the attached LIC 9099D. Exit interview was conducted, notice of site visit posted, and appeal rights were provided.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Noah Wheeler
LICENSING EVALUATOR SIGNATURE:

DATE: 08/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/31/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20230821091952
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: SCOE - ROTHER STATE PRESCHOOL
FACILITY NUMBER: 455408167
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/31/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/31/2023
Section Cited
CCR
101223(a)(2)
1
2
3
4
5
6
7
To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by:
1
2
3
4
5
6
7
Director stated that she has revised the Diapering Procedure to make it clearer and she has subsequently conducted an all-staff training for the revised diapering procedure, personal rights including challenging behaviors training,
8
9
10
11
12
13
14
Based on interviews and record reviews, the licensee did not comply with the section cited above in 1 out of 11 children (C1) which poses an immediate health, safety or personal rights risk to children in care.
8
9
10
11
12
13
14
and teacher expectations and provided documentation of training proof to LPA at time of visit, POC cleared during visit.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Noah Wheeler
LICENSING EVALUATOR SIGNATURE:

DATE: 08/31/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/31/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3