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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455408563
Report Date: 01/09/2026
Date Signed: 01/15/2026 11:18:20 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/24/2025 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20251024094814
FACILITY NAME:TINY TOES DAYCAREFACILITY NUMBER:
455408563
ADMINISTRATOR:WOLLBURG, SUZANNAFACILITY TYPE:
860
ADDRESS:1201 INDUSTRIAL STTELEPHONE:
(530) 921-0541
CITY:REDDINGSTATE: CAZIP CODE:
96002
CAPACITY:50CENSUS: 15DATE:
01/09/2026
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Kari SiguenzaTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Licensee did not report an incident
INVESTIGATION FINDINGS:
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On 1/15/26 at 9:40am, Licensing Program Analyst (LPA) Nicolette Cunningham conducted an unannounced complaint inspection and met with licensee Kari Siguenza. It was alleged that the licensee failed to report an incident. Specifically, the allegation states that the licensee did not report receiving information indicating that Staff 1 may have handled a child in a rough manner.

The licensee was interviewed on 10/30/25 at 1:15pm and admitted to the allegation and stated that she did not report the incident because she did not hear it firsthand. The licensee stated she recently completed mandated reporter training but did not recall specific reporting requirements. The licensee stated she was informed that Staff 1 aggressively grabbed Child1 by the arm and pushed them against the wall.

Witness 1 was interviewed on 1/7/26 and stated they observed Staff 1 aggressively pick up Child 1 and move them to an area by the door. It was reported that Child 1 cried and appeared scared when this occurred.

*Continued on 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20251024094814
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: TINY TOES DAYCARE
FACILITY NUMBER: 455408563
VISIT DATE: 01/09/2026
NARRATIVE
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Child 1’s parent reported they did not observe bruising on Child 1’s body.

During today’s inspection, LPA observed 5 staff providing care for 15 children.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

LPA Cunningham informed licensee Kari Siguenza that this report dated 1/15/26 documents one Type A citations which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Cunningham informed the licensee to provide a copy of this licensing report dated 1/15/26 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.



Exit interview conducted and report was reviewed with the licensee Kari Siguenza. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20251024094814
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: TINY TOES DAYCARE
FACILITY NUMBER: 455408563
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/09/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/16/2026
Section Cited
CCR
101212(1)(D)
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Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department. D. Any suspected physical or psychological abuse of any child.
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The licensee stated she will retake the mandated reporter training and provide a copy of her certificate. The licensee will l provide training on reporting requirements. The licensee stated she will submit training notes and staff sign in sheet.
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Based on observation, interview, record review, the licensee did not comply with the section cited above in reporting one incident which poses an immediate health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3