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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455408676
Report Date: 01/16/2026
Date Signed: 01/16/2026 12:02:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/17/2025 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20251117151140
FACILITY NAME:STATEN, CARRIE FAMILY CHILD CARE HOMEFACILITY NUMBER:
455408676
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 1DATE:
01/16/2026
UNANNOUNCEDTIME BEGAN:
11:40 AM
MET WITH:Carrie Staten, Licensee TIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Licensee accepts unvaccinated children into care
Licensee leaving children unsupervised
Licensee smoking on property during daycare hours.
Vape pens are accessible to children in care
Infant sleep on the couch
Uncleared adult in the home
INVESTIGATION FINDINGS:
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On 1/16/26 at 11:40ampm, Licensing Program Analyst (LPA) Nicolette Cunningham conducted an unannounced complaint inspection and met with licensee Carrie Staten regarding the allegations listed above.

The licensee was interviewed on 11/24/25 at approximately 4:10pm. One child was interviewed on 11/24/25 and one parent was interviewed on 1/13/26 at 3:49pm.

It was alleged the licensee accepts unvaccinated children into care, specifically that the licensee completes the blue card without actual immunization records. The licensee stated she completes the blue card and returns the immunization record to the parent. One parent reported she provided immunization records as part of the enrollment process.

It was alleged the licensee left children unsupervised. The licensee stated that she has never left a child unattended. One parent stated she never observed children unsupervised.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 01/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20251117151140
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: STATEN, CARRIE FAMILY CHILD CARE HOME
FACILITY NUMBER: 455408676
VISIT DATE: 01/16/2026
NARRATIVE
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It was alleged that the Licensee smokes on property during daycare hours. The licensee denied this allegation and stated she does not smoke but her assistant often does in the car. On 11/24/25 and 1/15/26, LPA did not observe cigarette butts or packs of cigarettes in the home. One parent denied observing anyone smoke in the home. One child reported she has not observed cigarettes in the home.

It was alleged that vape pens are accessible to children in care. The licensee stated she does not use a vape pen. One parent denied observing vape pens in the home. On 11/24 and 1/15/26, LPA did not observe vape pens in the home.

It was also alleged that the licensee placed an infant to sleep on a couch. The licensee stated infants sleep in a pack and play. During LPA’s visits, the licensee did not have an infant in care. LPA observed a pack and play folded up in the closet. One parent stated they have not observed infants sleeping on the couch.

Lastly, it was alleged that an uncleared adult resides in the home, specifically, the licensee’s boyfriend (Adult 1) lives in the home. The licensee provided a document that list another address for Adult 1. One child stated the licensee is the one who takes care of her but did not state if other adults were in the home during daycare hours.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.



Exit interview conducted and report was reviewed with the licensee Carrie Staten. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 01/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2