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13 | On 05/16/24 at 1:00 PM Licensing Program Analyst (LPA) Sarah Benson and Licensing Program Manager Lauren Crocker conducted an unannounced visit and met with administrator David and Erykah Small House Manager, Sandee Crane Administrator and Juanita Potts Licensee. The purpose of this visit was to open a complaint investigation.
LPM Crocker conducted reviews of the resident records and the required information was available. Resources for record keeping were discussed and will be provided via email.
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