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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 475408358
Report Date: 10/02/2024
Date Signed: 10/02/2024 11:56:16 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/09/2024 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240709075400
FACILITY NAME:KINCADE, ALIZA & CAROLYN FAMILY CHILD CARE HOMEFACILITY NUMBER:
475408358
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 8DATE:
10/02/2024
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Aliza Kincade, LicenseeTIME COMPLETED:
12:10 PM
ALLEGATION(S):
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Operating over capacity.

Licensee does not provide adequate supervision to children in care.
INVESTIGATION FINDINGS:
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On 10/02/24 at 10:45am, Licensing Program Analyst (LPA) Nicolette Cunningham conducted an unannounced complaint inspection, and met with licensee C. Kincade. It was alleged that the licensees were operating over capacity, specifically that the licensee was providing care for more than eight children at one time. It was also alleged that the licensees do not provide adequate supervision.

Licensee C. Kincade was interviewed on 7/14/24 at 10:50am and denied the allegations and stated that she refers to the capacity worksheet to ensure she operates within capacity. LPA Cunningham obtained documentation that indicated two children were offsite for a planned appointment. Licensee C. Kincade also provided the off-site location for a third child that was alleged to be in care. On 7/14, 8/23, 9/19, and 9/27, the licensees were observed operating within capacity requirements. On all dates mentioned, LPA observed the licensees provide adequate supervision to children in care. Three parents were interviewed on 9/26/24 and did not state a concern of the licensees providing adequate supervision or operating over capacity.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20240709075400
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: KINCADE, ALIZA & CAROLYN FAMILY CHILD CARE HOME
FACILITY NUMBER: 475408358
VISIT DATE: 10/02/2024
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with licensee C. Kincade. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2