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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 475408358
Report Date: 10/02/2024
Date Signed: 10/24/2024 11:06:15 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/10/2024 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240910091645
FACILITY NAME:KINCADE, ALIZA & CAROLYN FAMILY CHILD CARE HOMEFACILITY NUMBER:
475408358
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 6DATE:
10/02/2024
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Aliza Kincade, LicenseeTIME COMPLETED:
12:10 PM
ALLEGATION(S):
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Licensee left child in soiled diaper for extended period of time.
Licensee speaks inappropriately in the presence of children.
Home is not clean and orderly.

INVESTIGATION FINDINGS:
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*Amended report. On 10/02/24 at 10:45am, Licensing Program Analyst (LPA) Nicolette Cunningham conducted an unannounced complaint inspection, and met with licensee A. Kincade. It was alleged that Licensee left child in soiled diaper for extended period of time, licensee speaks inappropriately in the presence of children and home is not clean and orderly.

Licensee A. Kincade and C. Kincade were interviewed on 9/19 at 12:50pm and 9/23 at 3:10pm and denied the allegations and stated that one parent became upset over a comment about a sippy cup. On 9/9 and 9/10, both licensees contacted LPA Cunningham and informed her of a situation that occurred on 9/9 when a parent became upset.

One adult, three parents and five children were interviewed on 9/10, 9/23 and 9/26/24.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20240910091645
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: KINCADE, ALIZA & CAROLYN FAMILY CHILD CARE HOME
FACILITY NUMBER: 475408358
VISIT DATE: 10/02/2024
NARRATIVE
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It was alleged that one of the licensees left a child in a soiled diaper for extended period of time. Two parents reported no diapering concerns. One parent reported there’s been a few times when they have found their child in a wet diaper and believe their child may have been in the diaper for an extended period of time.

It was alleged that licensee C. Kincade speaks inappropriately in the presence of children. One adult reported licensee C. Kincade and another individual had a disagreement which involved yelling for over five minutes. The adult reported the disagreement took place outside of the home. Five children reported licensee C. Kincade and licensee A. Kincade do not use cuss words or yell in front of daycare children.

It was also alleged that the home is not clean and orderly. One parent reported there’s a lot of people in the home but noted it has been kept up more lately. Two parents reported no concerns of the condition of the home. One child reported the home is dirty and there’s not enough towels in the bathroom.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.



Exit interview conducted and report was reviewed with the licensee A. Kincade. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2024
LIC9099 (FAS) - (06/04)
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