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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 475408648
Report Date: 08/06/2026
Date Signed: 08/07/2026 09:43:52 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/30/2026 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20260730113355
FACILITY NAME:VALVERO, ANGIE FAMILY CHILD CARE HOMEFACILITY NUMBER:
475408648
ADMINISTRATOR:VALVERO, ANGIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 382-8385
CITY:YREKASTATE: CAZIP CODE:
96097
CAPACITY:14CENSUS: 2DATE:
08/06/2026
UNANNOUNCEDTIME BEGAN:
10:40 AM
MET WITH:Angie ValveroTIME COMPLETED:
01:40 PM
ALLEGATION(S):
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Licensee does not ensure the home is free of rodents
INVESTIGATION FINDINGS:
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On 8/6/26 at 10:40a.m., Licensing Program Analyst (LPA) Nicolette Cunningham conducted an unannounced complaint inspection and met with Licensee Angie Valvero. It was alleged that the licensee does not ensure the home is free of rodents, specifically that the licensee rescued a wild baby squirrel and allowed it to roam freely in the home with the children. A concern was raised regarding the potential for wild animals to carry diseases.

The licensee admitted rescuing a baby squirrel (named Charlie) a couple of months ago and allowed it to reside in a cage in the living room. The licensee reported that she did not have the squirrel examined by a veterinarian before allowing it in the home and is unaware whether it may be carrying any diseases. The licensee stated she places the squirrel on her shoulder while doing housework in the evening and the squirrel has escaped his cage a couple of times. The licensee further stated that she was aware that a squirrel is prohibited in a home in California.

LPA observed and photographed the squirl in its cage in the living room.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Patricia Pacheco
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20260730113355
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: VALVERO, ANGIE FAMILY CHILD CARE HOME
FACILITY NUMBER: 475408648
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/06/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/07/2026
Section Cited
CCR
102423(a)2
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To receive safe, healthful, and comfortable accommodations, furnishings, and equipment.
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The licensee stated that she will contact an animal rescue organization to have the squirrel rehomed.

The licensee stated she will inform LPA once the squirrel vacates.
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This regulation was not met as evidenced by the following: On 8/6/26, the LPA observed a squirrel in a cage located in the living room. The licensee stated that the squirrel has escaped from the cage several times and that she frequently takes it out of the cage at night. The LPA photographed the squirrel.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Patricia Pacheco
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20260730113355
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: VALVERO, ANGIE FAMILY CHILD CARE HOME
FACILITY NUMBER: 475408648
VISIT DATE: 08/06/2026
NARRATIVE
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Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

Exit interview conducted and report was reviewed with the licensee A. Valvero. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Patricia Pacheco
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3