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13 | On 4/28/2022 LPA Tobola conducted a complaint investigation for the purpose of delivering findings to the facility and was greeted by Administrator, Cheryl Davidson. During the course of the investigation, LPA conducted a tour of the facility, made observations, interviewed staff and clients and reviewed facility and client records.
Complaint alleges resident's funds are being misappropriated. Upon interviews with staff, clients, NBRC representative (R1) and a review of clients' (C1) & (C2) bank card transactions, LPA found that although there were transactions under C1's bank account that RP claimed to be fraudulent, LPA and NBRC did not have corroborating evidence to associate any of the transactions directly to staff (S1) or Licensee.
In addition, based on interviews with Licensee and NBRC representative LPA found that C1 had requested to hold responsibility of handle their own finances. NBRC, C1 and Administrator held a meeting between May and July 2021 agreeing that C1 was able to handle their own finances, however the Adminstrator was not provided an updated addendum Individual Program Plan documenting the approved change from NBRC.
Continued onto LIC9099-C |