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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 480106707
Report Date: 10/11/2023
Date Signed: 10/11/2023 01:28:02 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/31/2023 and conducted by Evaluator Laura Chavez
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230731141642
FACILITY NAME:CATALYST KIDS - DIXON MIGRANTFACILITY NUMBER:
480106707
ADMINISTRATOR:CONTRERAS, SILVIAFACILITY TYPE:
850
ADDRESS:7290 RADIO STATION ROADTELEPHONE:
(707) 678-2113
CITY:DIXONSTATE: CAZIP CODE:
95620
CAPACITY:56CENSUS: 35DATE:
10/11/2023
UNANNOUNCEDTIME BEGAN:
12:50 PM
MET WITH:Silvia ContrerasTIME COMPLETED:
01:35 PM
ALLEGATION(S):
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Facility not adhering to the Parent Handbook regarding policy on sick children.
INVESTIGATION FINDINGS:
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On 10/11/2023 at 12:55pm, Licensing Program Analyst (LPA) Laura Chavez conducted an unannounced follow-up complaint inspection to the facility and met with Center Director Silvia Contreras. It has been alleged that facility staff is not following the plan of operation regarding sick policy, specifically, on Friday, July 28, 2023, staff did not allow a child with a written physician’s release to return to school.

Center Director Silvia Contreras denied the allegation and stated that on Friday, July 28, 2023, staff informed her of Child #1 (C1) being sent home after staff noticed blisters on the palms of his hands while washing his hands. Center Director said recently the facility had a child diagnosed with Hand-Foot-Mouth (HFM) and as a precaution, any child showing signs and or symptoms of HFM would be sent home.

Report continued: See LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/11/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20230731141642
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: CATALYST KIDS - DIXON MIGRANT
FACILITY NUMBER: 480106707
VISIT DATE: 10/11/2023
NARRATIVE
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An interview conducted on 8/2/2023 with Staff #1(S1) between 12:38pm and 12:46am denied the allegation and stated that on Friday, July 28, 2023, at approximately 10:00am she received a telephone call from Parent #1 (P1) stating she was provided with a physician's note clearing C1 of HFM. S1 said she informed P1 that C1 could return to school along with a copy of the physician’s note. S1 said after P1 did not return C1 to school she assumed P1 decided to keep C1 at home for the remainder of the day.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

An exit interview was conducted, appeal rights were provided, and a Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/11/2023
LIC9099 (FAS) - (06/04)
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