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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 480111003
Report Date: 05/06/2026
Date Signed: 05/06/2026 09:31:29 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2026 and conducted by Evaluator Selena Mariani
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20260209101704
FACILITY NAME:EARLY LEARNING CENTER-PRESCHOOLFACILITY NUMBER:
480111003
ADMINISTRATOR:SABRINA DRAKEFACILITY TYPE:
850
ADDRESS:4000 SUISUN VALLEY ROADTELEPHONE:
(707) 864-7182
CITY:FAIRFIELDSTATE: CAZIP CODE:
94534
CAPACITY:84CENSUS: 60DATE:
05/06/2026
UNANNOUNCEDTIME BEGAN:
08:53 AM
MET WITH:Sabrina DrakeTIME COMPLETED:
09:30 AM
ALLEGATION(S):
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Staff hit day care child

Staff do not ensure day care child's diapering needs are met
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Selena Mariani, made an unannounced subsequent complaint investigation visit, and met with Center Director (CD), Sabrina Drake, for the purpose of delivering findings of for the above allegations. LPA previously met with Assistant Director (AD), Joti Takahar on 02/12/26, and subsequently met with CD on 04/06/26 to open and investigate the complaint allegations. It is alleged that staff hit a day care child, specifically, it is noted that the child (C1) was allegedly hit by a staff on the buttock and there was a visible mark which resembled an imprint of a hand. It is also alleged that staff do not ensure day care child's diapering needs are met, specifically, that C1 was picked up from school and their diaper was filled with sand.

During the investigation, LPA interviewed CD, AD, six staff (S1-S6), four parents (P1-P3 & P6), one adult (A1), and three children (C2-C4); from 02/12/26 to 04/06/26. LPA attempted interviews with one child (C1) and three parents (P4-P5 & P7), from 3/19/26 to 04/01/26.
Continue on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Selena Mariani
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 01-CC-20260209101704
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: EARLY LEARNING CENTER-PRESCHOOL
FACILITY NUMBER: 480111003
VISIT DATE: 05/06/2026
NARRATIVE
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Continued from LIC9099

CD denied the allegations relating to staff handling a child in a rough manner, hitting a child, and according to AD’s statement, the roster reflects which teacher(s) is/are permitted and which staff may be left alone with a child. CD described that the playground and classroom arrangement was designed with supervision in mind, and furthermore, CD and AD took turns to visit all the classrooms daily. S1-S6 denied handling and/or witnessing any staff hit and/or handle a child in a rough manner. Based on S1 & S2’s accounts, no one was left alone with C1 on 01/30/26, while S3-S6 expressed that only permitted teachers could be left alone with children, and in addition; S2 recalled C1 was riding a bike for approximately 5-10 minutes prior to parent pick up. P2 respectfully noted that C1 seemed upset during the drive home and when C1 arrived home and at which time; P1 and A1 saw a visible mark which resembled an imprint of a hand on the back of C1’s upper thigh, as if someone had hit C1. Furthermore, P3 and P6 said staff notified them of child injuries. The statements provided by C2-C4 did not report any concerns, and the children confirmed they felt safe.

CD, S1-S3 and S5-S6 validated that 6 children at a time were supervised in the sandbox, and AD claimed that sand in a diaper is something that occurs for any number of reasons; with one potential reason being that a parent may pick up their child early and the staff may not have time to change the diaper. S3 claimed that staff ask and remind children not to throw or put sand on their friends, but it does happen sometimes. Lastly, P1 and P2 asserted there was only one incident involving sand in her child’s diaper. P3 had no concerns about diaper changes; and P6 noted that sand easily gets everywhere and had no concern with the sand.

Based on the information gathered during this investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred and therefore is determined to be unsubstantiated.

There were no Title 22 deficiencies cited.

This report was reviewed and discussed with Center Director, Sabrina Drake. Appeal rights were provided.

Notice of Site Visit shall be posted for 30 days from today's visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Selena Mariani
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2