483000524-6-28-2023-13-CC-MAVS-CTH268-20230706170643

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483000524
Report Date: 06/28/2023
Date Signed: 06/28/2023 02:31:29 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/28/2023 and conducted by Evaluator Laura Chavez

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20230328134610

FACILITY NAME:	BERT & ERNIE'S PRESCHOOL		FACILITY NUMBER:	483000524
ADMINISTRATOR:	BAILEY, TERRI		FACILITY TYPE:	850
ADDRESS:	255 NORTH LINCOLN STREET		TELEPHONE:	(707) 678-4440
CITY:	DIXON	STATE: CA	ZIP CODE:	95620
CAPACITY:	83	CENSUS: 61	DATE:	06/28/2023
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Kim Hicks		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Staff are not properly sanitizing

INVESTIGATION FINDINGS:

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On 6/28/2023 at 9:00am, Licensing Program Analysts (LPAs) Laura Chavez and Julie Gifford conducted an unannounced follow-up complaint inspection to the facility and met with Curriculum and Philosophy Advisor (CPA) Kim Hicks. It has been alleged that staff are not properly sanitizing, specifically, that children are continuously getting sick due to the lack of cleaning causing the spread of germs. On 3/29/2023 Director Ashleigh Owens denied the allegation and stated that staff continuously clean and sanitize toys, bathrooms, and tables, throughout the day.

Interviews conducted on 3/29/2023 with Licensee Terri Bailey and Staff 1-5 were conducted between 12:05pm-1:20pm denied the allegation and stated that the facility is cleaned and sanitized several times throughout the day. Licensee stated that each staff is assigned and responsible for cleaning and sanitizing their classrooms and that deep cleanings are done after hours. Staff 1-5 stated they continuously clean and sanitize their classrooms and children’s bathrooms throughout the day.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/28/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/28/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20230328134610

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: BERT & ERNIE'S PRESCHOOL	FACILITY NUMBER: 483000524
	VISIT DATE: 06/28/2023

NARRATIVE

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Interviews conducted with Parents 1 through 5 on 6/22/2023 between 2:07pm -4:06pm denied that staff are not properly sanitizing, causing children to continuously get sick. Parents 1, 4, and 5 stated they observe staff spraying and wiping down surfaces touched by children and staff as well cleaning and washing toys.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted, appeal rights were provided, and a Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/28/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/28/2023

LIC9099 (FAS) - (06/04)

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