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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483002943
Report Date: 07/23/2025
Date Signed: 07/23/2025 11:26:21 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/09/2025 and conducted by Evaluator Robert Maciel
COMPLAINT CONTROL NUMBER: 01-CC-20250709155952
FACILITY NAME:HEAD START - MARIPOSAFACILITY NUMBER:
483002943
ADMINISTRATOR:ESCOBAR, DIEGOFACILITY TYPE:
850
ADDRESS:1625 ALAMO DRIVETELEPHONE:
(707) 387-6561
CITY:VACAVILLESTATE: CAZIP CODE:
95687
CAPACITY:44CENSUS: 19DATE:
07/23/2025
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:Joy HarveyTIME COMPLETED:
11:35 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff member did not follow facility policy
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Robert Maciel conducted an unannounced complaint visit and met with Director Joy Harvey. It was alleged that a staff member did not follow facility policy, specifically that a staff member kissed a child in care and that it is against facility policy to do so.

During today’s visit, facility was toured and records were reviewed. LPA conducted interviews with staff, adults, and children (S1, A1, and C1). Review of the facility policy revealed that while there was no explicit prohibition against kissing, facility policy does prohibit interactions with children that may make them feel uncomfortable or humilated. Interview with child 1 did not corroborate the allegation and interviews with staff provided conflicting accounts of the incident.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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