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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483006922
Report Date: 10/24/2025
Date Signed: 10/24/2025 12:27:12 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/06/2025 and conducted by Evaluator Cindy Castro
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20250806112011
FACILITY NAME:JUNIO, WILHELMINA FCCHFACILITY NUMBER:
483006922
ADMINISTRATOR:JUNIO, WILHELMINAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 419-5236
CITY:FAIRFIELDSTATE: CAZIP CODE:
94534
CAPACITY:14CENSUS: 5DATE:
10/24/2025
UNANNOUNCEDTIME BEGAN:
11:34 AM
MET WITH:Wilhelmina JunioTIME COMPLETED:
12:35 PM
ALLEGATION(S):
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Licensee uses high chair to restrain day care child(ren).
INVESTIGATION FINDINGS:
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On 10/24/25, Licensing Program Analyst (LPA) Cindy Castro, made a subsequent complaint investigation inspection, for the purpose of delivering complaint findings and met with Licensee, Wilhelmina Junio (LS). It has been alleged that licensee uses highchair to restrain day care child.

An inspection was conducted on 08/13/25 to initiate and make observations. During the investigation interviews were conducted with reporting party, licensee, staff, children and parents. Interviews were conducted between 08/12/25 –10/23/25.

Licensee denied allegations stating that children are given breaks, a book or redirected with another activity as a form of discipline. LS admitted there was one exception in which a parent had requested that child C1 be put in a highchair. LS reported there were two occasions in which C1 was placed on a highchair due to a tantrum or as a form of redirecting behaviors with a puzzle but not for punishment. LS also reported putting C1 in a highchair per parental request, while waiting for C1’s parent to arrive for pick up. LS added that she only only put C1 in highchair on one occassion to keep the other children safe and C1 safe because C1 was throwing items and hitting.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Cindy Castro
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 01-CC-20250806112011
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: JUNIO, WILHELMINA FCCH
FACILITY NUMBER: 483006922
VISIT DATE: 10/24/2025
NARRATIVE
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Staff (S1) corroborate that there was one occasion on which C1 was placed on a highchair by LS due to C1 hitting and throwing objects. S1 added that putting C1 in the highchair was for the safety of the other children.

Based on interviews conducted which revealed children’s personal rights violations, CCR Code 102423. Licensee was advised that highchairs may only be used for their intended purpose in accordance with the guidance set forth by manufacturers and may not be used in a manner that violates children’s personal rights. LS was reminded that discipline should be free from corporal or unusual punishment. LPA Castro provided licensee with a copy of Personal Rights Regulations, and a plan of correction was discussed with Licensee.

Based on information obtained from interviews and the licensee’s own admission, the preponderance of evidence standard has been met; therefore, the above allegations are found to be substantiated. California Code of Regulations, Title 22, was cited on the LIC 809-D issued during today’s inspection. Appeal rights were provided. An exit interview was conducted, and this report was read and discussed with the licensee, Wilhelmina Junio. The Notice of Site Visit shall be posted for 30 days.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Cindy Castro
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 01-CC-20250806112011
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: JUNIO, WILHELMINA FCCH
FACILITY NUMBER: 483006922
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/24/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/07/2025
Section Cited
CCR
102423(a)(4)
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102423 Personal Rights (a)Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following: (4)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning.
This requirement was not met as evidenced by:
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L1 and S1 will read and sign copy of Personal Rights Regulation.L1 and S1 will watch will watch videos on Personal Rights on the following website:
https://ccld.childcarevideos.org/family-child-car
e-providers/ and submit a Statement of Understanding to the Department by 11/07/2025.
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Based on interviews with LS and S1. LS and S1 reported LS sat C1 during a tantrum on a highchair . Which posed a potential health, safety or personal rights risk to persons in care.
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Via mail, email or fax. Email:cindy.castro@dss.ca.gov Fax: (707)588-5099
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Cindy Castro
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2025
LIC9099 (FAS) - (06/04)
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