483007854-11-5-2025-01-CC-MAUN-DN6PZ7-20251106104502

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483007854
Report Date: 11/05/2025
Date Signed: 11/05/2025 04:56:53 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/06/2025 and conducted by Evaluator Leticia Rosales

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20250806153200

FACILITY NAME:	TATER TOTS CHRISTIAN PRESCHOOL		FACILITY NUMBER:	483007854
ADMINISTRATOR:	TAWNYA ARCHER		FACILITY TYPE:	850
ADDRESS:	2605 CLAY BANK ROAD		TELEPHONE:	(707) 422-3414
CITY:	FAIRFIELD	STATE: CA	ZIP CODE:	94533
CAPACITY:	104	CENSUS: 41	DATE:	11/05/2025
		UNANNOUNCED	TIME BEGAN:	12:35 PM
MET WITH:	Tawnya Archer, Center Director		TIME COMPLETED:	05:15 PM

ALLEGATION(S):

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Staff are not preventing children from injuring other children.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Leticia Rosales-Meza made a subsequent complaint investigation inspection, for the purpose of delivering complaint findings, and met with the Center Director, Tawnya Archer. It was alleged that staff are not preventing children from injuring other children, specifically that Child 1 C1) has been pinched, pushed down, scratched, and bit by other children in care on several occasions in the past two months.

During the initial complaint investigation to the facility on 08/11/25, LPA Rosales-Meza toured the facility, and records were reviewed. LPA conducted interviews with the Center Director, Tawnya Archer and one staff. Center Director denied the allegation and stated staff always have eyes on the children and parents are notified of any injury’s children sustain while via ‘Procare’ application used by the parents. Center Director stated there was an incident where a child, Child 1 (C1) was scratched by another child, Child 3 (C3) under both parents watch. It was during a Special Event and parents were on site.

Continued on LIC 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Leticia Rosales
LICENSING EVALUATOR SIGNATURE:	DATE: 11/05/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/05/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20250806153200

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: TATER TOTS CHRISTIAN PRESCHOOL	FACILITY NUMBER: 483007854
	VISIT DATE: 11/05/2025

NARRATIVE

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Center Director stated even though both parents were present an incident report was created. Center Director stated C1 was never injured, it was always playful behavior with C1's friend, Child 2 (C2). Both C1 and C2 were always physically active, either bumping shoulders, grabbing hands and leading each other to play areas. Center Director stated this is the only time an incident report was necessary. This incident didn't meet the guidelines to report to Licensing. S1 corroborated the center directors’ statements. S1 stated when an incident occurs they write up what they witnessed and input it into the "Procare" application.

Licensing Program Analyst (LPA), Leticia Rosales attempted interviews with nine parents, Parents 1 - 9 (P1-P9) between 08/08/25 to 10/28/25. Interviews were conducted with two parents (P10 and P11) on 10/31/25. Parents revealed they are usually informed in person or through the "Procare" app when their children have been injured, but believed their child was injured due to their own accord not due to lack of supervision. Parents revealed staff members are very communicative and they are always supervising the children. Interviews were conducted with three children. Children interviews revealed when they get hurt, or someone gets hurt they get a bandage and sometimes they receive an ice pack from the teachers. Children interviews corroborated who the staff are in their classroom, and how teachers tend to when an injury occurs.

Based on interviews conducted, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the allegation is Unsubstantiated. There was no Title 22 deficiency cited based on the above findings.

Exit interview conducted and report was reviewed and discussed with Facility Representative, Tawyna Archer. Appeal Rights were provided.

Notice of Site Visit shall be posted for 30 days from today's visit. Failure to comply with posting requirements shall result in a $100 civil penalty.

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Leticia Rosales
LICENSING EVALUATOR SIGNATURE:	DATE: 11/05/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/05/2025

LIC9099 (FAS) - (06/04)

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