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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483007933
Report Date: 05/24/2024
Date Signed: 05/24/2024 11:29:49 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/22/2024 and conducted by Evaluator Elizabeth Friese
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240422104140
FACILITY NAME:KIDDIE ACADEMY - P/SFACILITY NUMBER:
483007933
ADMINISTRATOR:MCMILLEN, MELISSAFACILITY TYPE:
850
ADDRESS:880 ALAMO DRIVETELEPHONE:
(707) 446-4222
CITY:VACAVILLESTATE: CAZIP CODE:
95688
CAPACITY:96CENSUS: 0DATE:
05/24/2024
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Melissa McMillenTIME COMPLETED:
11:35 AM
ALLEGATION(S):
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Staff left day care child soiled for an extended period of time resulting in
diaper rash and bacteria infection.
Staff does not follow a daily inspection for illnesses.
INVESTIGATION FINDINGS:
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On 5/24/24 @ 10:45 am, Licensing Program Analysts (LPA) Elizabeth Friese conducted an unannounced inspection for the purpose of delivering complaint findings, and met with Director Melissa McMillin. It was alleged that staff left day care child soiled for an extended period of time resulting in diaper rash and bacterial infection, and that staff do not follow a daily inspection for illnesses.
On 4/29/24, diaper logs, children's roster and employee roster were provided to LPA Friese, and the Director and 4 staff (S1-S4) were interviewed between 9:40 am and 10:45 am. No concerns about diapering policy were reported, with all staff stating that children are checked every hour and changed every 2 hours and these changes are logged in an app. Occasionally when busy they ask each other to log for them, and sometimes it's after the fact. S3 stated that the longest children were in soiled diapers would be if they were dropped off that way. Regarding the sick policy, all staff corroborated that children's temperatures were no longer checked daily but when they seemed "off" or exhibited symptoms, and if they had a fever they were sent home. A 24 hour no symptom policy was also noted by all staff. None reported seeing sick children in care regularly.
Unsubstantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Elizabeth Friese
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20240422104140
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: KIDDIE ACADEMY - P/S
FACILITY NUMBER: 483007933
VISIT DATE: 05/24/2024
NARRATIVE
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On 5/3/24, 3 parents (P1-P3) were interviewed between 10:53 am and 11:11 am. Their children have been in care ranging from 3 months to 5 years. Of the three interviews, no parent expressed any concerns with diapering. P1 did state that children are sick a lot and would benefit from more hand washing and sanitizer. P2 and P3 are content with the sick policy.
Based on record review and 8 interviews, the allegations were unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred.
A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with Director Melissa McMillin.
Appeal rights were provided.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Elizabeth Friese
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2