483008403-6-15-2026-13-CC-EVIA-DV5NM6-20260617103433

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483008403
Report Date: 06/11/2026
Date Signed: 06/15/2026 11:11:25 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/13/2026 and conducted by Evaluator Emily Curiel

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20260213131600

FACILITY NAME:	MILLENNIUM CHILD DEVELOPMENT CENTER - INFANT		FACILITY NUMBER:	483008403
ADMINISTRATOR:	LISA ERLANDSSON-WARD		FACILITY TYPE:	830
ADDRESS:	3442 BROWNS VALLEY RD, #100		TELEPHONE:	(707) 452-0113
CITY:	VACAVILLE	STATE: CA	ZIP CODE:	95688
CAPACITY:	38	CENSUS:	DATE:	06/11/2026
		UNANNOUNCED	TIME BEGAN:	01:50 PM
MET WITH:	Lisa Erlandsson-Ward		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Staff handled day care infants roughly

INVESTIGATION FINDINGS:

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On 6/11/26 at 1:50 PM , Licensing Program Analysts (LPA) Emily Curiel and Tammy Dutra conducted an unannounced complaint inspection and met with director Lisa Erlandsson-Ward. It was alleged that staff handled a infant roughly, specifically that S1 slammed C1 on a cot and pat C1's back in a rough manner.

The Director Lisa Erlandsson-Ward was interviewed on 2/23/26 at 10:17am. Erlandsson-Ward stated that an internal investigation was conducted regarding the allegation. Erlandson-Ward did not confirm or deny the allegation. Errlandson-Ward stated they were not in the classroom when the alleged incident occurred.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Emily Curiel
LICENSING EVALUATOR SIGNATURE:	DATE: 06/11/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20260213131600

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: MILLENNIUM CHILD DEVELOPMENT CENTER - INFANT	FACILITY NUMBER: 483008403
	VISIT DATE: 06/11/2026

NARRATIVE

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Ten staff (S1-S10) were interviewed on 2/16/26, 2/23/26 and 3/5/26. S10 stated that they witnessed S1 handle C1 in a rough manner. S10 stated that C1 was slammed on a cot and pat on the back roughly by S1. S1 stated they did not think C1 was slammed on a cot, nor do they think they were patting C1 too rough. S5 stated they did not observe S1 handle C1 in a rough manner. S5 stated they did not witness any staff patting children in a rough manner. S2 stated that they work with S1 and they have not seen S1 handle children in a rough manner. S7-S9 were not present for the alleged incident, but stated they have witnessed S1 handle infants in a rough manner.

On 5/26/26 two parents were interviewed (P1 and P2). P1 and P2 stated that they have not witnessed staff handle infants in a rough manner.

A copy of the children's roster was provided and reviewed.

During the course of the investigation, interviews and observations were conducted. Based off of conflicting information received during interviews, the findings are unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Appeal rights were provided and exit interview conducted.

This report was reviewed and discussed with the director Lisa Erlandsson-Ward. Appeal rights were provided.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Emily Curiel
LICENSING EVALUATOR SIGNATURE:	DATE: 06/11/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2026

LIC9099 (FAS) - (06/04)

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