483008477-12-18-2024-13-CC-MAVS-DC9SMR-20241224130022

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483008477
Report Date: 12/18/2024
Date Signed: 12/18/2024 10:45:55 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/11/2024 and conducted by Evaluator Laura Chavez

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20241011163004

FACILITY NAME:	EARLY LEARNING CENTER OF DIXON		FACILITY NUMBER:	483008477
ADMINISTRATOR:	REA, ELIZABETH ANN		FACILITY TYPE:	850
ADDRESS:	355 NORTH ALMOND ST. ROOM 21		TELEPHONE:	(707) 678-5421
CITY:	DIXON	STATE: CA	ZIP CODE:	95620
CAPACITY:	30	CENSUS: 23	DATE:	12/18/2024
		UNANNOUNCED	TIME BEGAN:	10:05 AM
MET WITH:	Elizabeth Rea		TIME COMPLETED:	10:55 AM

ALLEGATION(S):

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Licensee denied parent access to child's records.

INVESTIGATION FINDINGS:

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On December 18, 2024, at 10:05am, Licensing Program Analyst (LPA) Laura Chavez conducted a complaint inspection and met with Licensee Elizabeth Rea. It was alleged that the licensee denied a parent access to their child's records.

Licensee Elizabeth Rea denied the allegation and stated Parent #1 (P1) of Child #1 (C1) requested access to C1’s file. Licensee said P1 is not the parent who enrolled C1 at the facility. Licensee said copies of documents provided by Parent #2 (P2) do not indicate that P1 is allowed access to C1’s records.

During the investigation, LPA obtained a copy of a document specifying that P1 was allowed access to C1’s records and information including school records.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:	DATE: 12/18/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20241011163004

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: EARLY LEARNING CENTER OF DIXON	FACILITY NUMBER: 483008477
	VISIT DATE: 12/18/2024

NARRATIVE

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In an interview with P2 on 12/4/2024 between 10:12am – 10:19am admitted having access to a document specifying that P1 is allowed access to C1’s school records. P2 stated they could not recall if the document had been provided to the licensee.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

An exit interview was conducted, and the report was reviewed with Elizabeth Rea. Appeal rights were provided, a Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

All licensing reports are public information and must be made available upon request for at least three years.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:	DATE: 12/18/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2024

LIC9099 (FAS) - (06/04)

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