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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483009179
Report Date: 04/08/2026
Date Signed: 04/08/2026 02:52:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/24/2026 and conducted by Evaluator Jessica Gaumann
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20260224090553
FACILITY NAME:MELDERS, PAMELA FCCHFACILITY NUMBER:
483009179
ADMINISTRATOR:MELDERS, PAMELAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 208-6850
CITY:FAIRFIELDSTATE: CAZIP CODE:
94533
CAPACITY:14CENSUS: 7DATE:
04/08/2026
UNANNOUNCEDTIME BEGAN:
02:32 PM
MET WITH:Pamela MeldersTIME COMPLETED:
03:02 PM
ALLEGATION(S):
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Staff are not ensuring children are being supervised at all times
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Jessica Gaumann made an unannounced complaint investigation visit today and met with Licensee (L1), Pamela Melders for the purpose of delivering findings for the above allegation. LPA previously met with L1 on 03/03/26 to open the complaint and initiate the investigation.

During the course of the investigation, LPA toured the facility, conducted interviews and received documents pertaining to the investigation. From 03/03/26 to 03/11/2026 interviews were conducted with L1, one staff (S1), three children (C1-C3) and six parents (P1-P4, P6, P7). One additional parent (P5) interview was attempted.

During the interview on 03/03/26, L1 denied the allegation. L1 and S1 stated that they share the responsibility of supervising the children in care and the children are never left unattended or separated from the other children. The only time S1 is left alone with the children is when L1 has to go to an appointment.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20260224090553
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: MELDERS, PAMELA FCCH
FACILITY NUMBER: 483009179
VISIT DATE: 04/08/2026
NARRATIVE
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L1 stated that the living room, kitchen/dining area, downstairs bathroom and backyard are the only areas of the home that are used for child care. During record review and LPA observations it was confirmed that the areas of the home that are on-limits are as stated by L1. C1 and C2 stated that they are never left alone while in care and feel safe at the facility.

Interviews conducted with parents (P1-P4, P6, P7) did not reveal any concerns about the supervision of their children at the facility. The parents stated they have seen the living room, kitchen/dining area, downstairs bathroom and backyard being used for day care, no other room or areas were mentioned.

Based on the information gathered during this investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred and therefore is determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the facility’s Licensee, Pamela Melders. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit. Failure to comply with posting requirements shall result in an i
SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2