483009446-1-15-2026-01-CC-MAUN-DR9LJA-20260213074734

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483009446
Report Date: 01/15/2026
Date Signed: 01/15/2026 02:51:11 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/13/2025 and conducted by Evaluator Selena Mariani

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20251113113957

FACILITY NAME:	WINN, MARIA FCCH		FACILITY NUMBER:	483009446
ADMINISTRATOR:	WINN, MARIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(707) 396-8044
CITY:	FAIRFIELD	STATE: CA	ZIP CODE:	94533
CAPACITY:	14	CENSUS: 6	DATE:	01/15/2026
		UNANNOUNCED	TIME BEGAN:	02:32 PM
MET WITH:	Maria Winn		TIME COMPLETED:	03:05 PM

ALLEGATION(S):

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Licensee handled day care child in a rough manner
Licensee spoke inappropriately to child in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Selena Mariani and Jamie Clark made an unannounced complaint investigation visit today and met with Licensee (LS), Maria Winn for the purpose of delivering the findings for the above allegations. LPA Cindy Castro previously met with LS on November 19, 2025, to open the complaint and on January 12, 2026, LPA Mariani conducted additional investigation on January 12, 2026. It was alleged that the Licensee handled a day care child in a rough manner and the Licensee spoke inappropriately to a child in care. The report specifically noted that LS poked a child (C1) hard on the shoulder with her finger, and it is uncertain if C1 sustained any injuries from being poked. The report described that LS spoke to C1 in an aggressive and tone.

During the investigation, LPAs Castro and Mariani interviewed LS, three children (C1-C3) and one parent (P1), received documents, and made observations from November 19, 2025 through January 12, 2026. LS denied the claims related to her handling a child in a rough manner and speaking inappropriately to a child, and according to LS, she never yelled at and/or handled a child in a rough manner".
Continue on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Selena Mariani
LICENSING EVALUATOR SIGNATURE:	DATE: 01/15/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20251113113957

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: WINN, MARIA FCCH	FACILITY NUMBER: 483009446
	VISIT DATE: 01/15/2026

NARRATIVE

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Continue from LIC9099

LS conveyed she did not scream, or use profane words towards any child in care, and LS did recall she used a firm tone with C1 in response to C1’s behavior, while C1 exited her vehicle. Furthermore, LS said she was in a hurry to drop children off at school, LS did not recall nudging or touching C1’s shoulder, but LS acknowledged that she could have accidentally nudged C1’s shoulder.

The statement provided by P1 and C2-C3, did not report any concerns, or violating any child’s personal rights. P1 expressed there was nothing inappropriate with LS touching a child’s shoulder to get their attention. Evidence received by the department confirmed C1 did not sustain injury a bruise or mark on their shoulder, and there was no evidence to corroborate that LS spoke inappropriately to children in care.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegations did not did not occur, therefore the allegations are determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the Licensee, Maria Winn. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Selena Mariani
LICENSING EVALUATOR SIGNATURE:	DATE: 01/15/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026

LIC9099 (FAS) - (06/04)

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