483009809-4-19-2022-01-CC-AHON-CDVTC7-20220427143613

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483009809
Report Date: 04/18/2022
Date Signed: 04/19/2022 11:21:00 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/14/2022 and conducted by Evaluator Yang Yang

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20220214164123

FACILITY NAME:	L'ACADEMY PRESCHOOL FAIRFIELD		FACILITY NUMBER:	483009809
ADMINISTRATOR:	JANIE WELSH		FACILITY TYPE:	850
ADDRESS:	5150 WISEMAN WAY		TELEPHONE:	(707) 639-3773
CITY:	FAIRFIELD	STATE: CA	ZIP CODE:	94534
CAPACITY:	98	CENSUS: 20	DATE:	04/18/2022
		UNANNOUNCED	TIME BEGAN:	12:45 PM
MET WITH:	Sabrina Oldani		TIME COMPLETED:	03:56 PM

ALLEGATION(S):

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-Staff used an inappropriate form of discipline.
-Facility is not following terms of child's court order.
-Facility not following COVID safety protocols and guidelines

INVESTIGATION FINDINGS:

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An unannounced follow-up complaint investigation visit to the facility was made today by Licensing Program Analyst (LPA), Y. Yang to deliver complaint investigation findings. It was alleged that the facility used an inappropriate form of discipline on a daycare child. Specifically, it was alleged the facility placed a preschool age child (child C1) in the infant classroom for part of a day as a form of punishment. It was also alleged that the facility did not follow the terms of a child’s court order and that the facility did not follow COVID masking guidelines for children or staff.
The LPA met with the facility’s director, Sabrina Oldani (staff S5) today to discuss the investigation findings and a tour of the facility was conducted at 01:15 pm. During the initial investigation visit on 02/16/22, the LPA met with the facility’s former center director Rachel Hendrix (staff S1) to discuss the allegations. The LPA was notified by Hendrix on 03/23/22 that she was resigning and would no longer be working at this facility. As of 03/30/22, Oldani is the facility’s new center director. Oldani stated that she was unaware of the allegations or details surrounding the allegations as she only started working at the facility beginning on 03/30/22. This is a combination center with a preschool and infant care license. There were 20 children present at the facility today being supervised by three staff members. Continued on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Yang Yang
LICENSING EVALUATOR SIGNATURE:	DATE: 04/18/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 01-CC-20220214164123

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: L'ACADEMY PRESCHOOL FAIRFIELD	FACILITY NUMBER: 483009809
	VISIT DATE: 04/18/2022

NARRATIVE

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During the initial investigation visit on 02/16/22, the former center director, Rachel Hendrix (staff S1) was interviewed and denied all allegations. Hendrix stated that the facility has never used an inappropriate form of discipline on a child in care. Hendrix stated that the facility never uses any form of corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. Hendrix stated that the facility uses redirection, positive reinforcement, and provides alternate activities to children having behavioral issues. Hendrix stated that on the day of the alleged incident involving C1, she was “in ratio” in the “twos classroom” (a classroom that’s part of the preschool license) and was asked to speak with child C1 regarding C1’s behavior and inappropriate language use inside their classroom. Hendrix stated that C1 was escorted into her classroom by their teacher. Hendrix stated that she spoke with C1 and gave C1 time to calm down before allowing C1 to rejoin their assigned classroom. Hendrix stated that child C1 was never placed in an infant classroom. Hendrix stated that children from the preschool license are never commingled with infants from the infant license.

Hendrix stated that she denies that the facility did not follow the terms of child C1’s court order. Hendrix stated that C1’s guardians have split custody of the child. Hendrix stated that this information was disclosed to the center at the time of enrollment and both guardians completed separate enrollment documents for C1. However, Hendrix stated that a court order was never provided to the facility by either one of C1’s guardians.

On 02/16/22, Hendrix stated that face coverings are required for all staff members and children over age two while indoors. However, children are not forced to wear a face covering. Hendrix stated that children do not wear a face covering while eating or napping. Hendrix stated that although the center makes an effort to enforce masking, some children will still refuse to wear a face covering. Hendrix stated that spare masks are available for children at the center. Hendrix stated that there have been several monthly memos/ newsletters sent out to parents and staff members regarding this mandate and the center’s masking policy. Copies of past memos and newsletters documenting this was provided to the LPA during the investigation. During the LPA’s initial facility visit on 02/16/22, the LPA observed that all staff members were wearing a face covering while indoors and the majority of children present over age two were wearing a face covering while indoors. It should be noted that per the California Department of Public Health (CDPH), effective 03/12/22 face coverings are “strongly recommended” but no longer required in childcare settings. Solano County Department of Public health’s guidance is also in line with the CDPH.

Continued on LIC9099-C

SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Yang Yang
LICENSING EVALUATOR SIGNATURE:	DATE: 04/18/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2022

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20220214164123

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: L'ACADEMY PRESCHOOL FAIRFIELD	FACILITY NUMBER: 483009809
	VISIT DATE: 04/18/2022

NARRATIVE

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During the investigation, interviews were conducted with the childcare facility’s clients, children, and staff members S2-S4 on 02/16/22 beginning at 11:40am and S5-S7 on 04/08/22 beginning at 10:55am. The staff members that were interviewed corroborated the former center director’s statements regarding the facility’s discipline and COVID mitigation policy. Children that were interviewed at the facility during the complaint investigation all stated that they felt safe while attending the center. The clients that were interviewed all stated that they did not have any health and safety concerns regarding the center. During the LPA’s site visits to the facility on 02/16/22, 04/08/22, and 04/18/22, the LPA did not observe any inappropriate forms of discipline or other personal rights issues.

Based on available information, the LPA’s observations, and interviews conducted, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the center’s director, Sabrina Oldani. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit.

SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Yang Yang
LICENSING EVALUATOR SIGNATURE:	DATE: 04/18/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2022

LIC9099 (FAS) - (06/04)

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