483009809-6-14-2022-01-CC-AHON-CFLPXS-20220621114246

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483009809
Report Date: 06/13/2022
Date Signed: 06/14/2022 04:52:17 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/06/2022 and conducted by Evaluator Yang Yang

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20220406122914

FACILITY NAME:	L'ACADEMY PRESCHOOL FAIRFIELD		FACILITY NUMBER:	483009809
ADMINISTRATOR:	JANIE WELSH		FACILITY TYPE:	850
ADDRESS:	5150 WISEMAN WAY		TELEPHONE:	(707) 639-3773
CITY:	FAIRFIELD	STATE: CA	ZIP CODE:	94534
CAPACITY:	98	CENSUS: 20	DATE:	06/13/2022
		UNANNOUNCED	TIME BEGAN:	01:54 PM
MET WITH:	Sabrina Oldani		TIME COMPLETED:	04:20 PM

ALLEGATION(S):

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-Staff isolated daycare child
-Staff made demeaning comments to and about daycare child
-Staff yelled at daycare child

INVESTIGATION FINDINGS:

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An unannounced follow-up complaint investigation visit to the facility was made today by Licensing Program Analyst (LPA), Y. Yang to deliver complaint investigation findings. It was alleged that a staff member isolated a day care child, that a staff member made demeaning comments to and about a child, and that a staff member yelled at a child. Specially, it was alleged that on two separate occasions, a staff member isolated child C1 from their classmates while the children were engaged in activity in their classroom.

The LPA met with the facility’s director, Sabrina Oldani (staff S1) today to discuss the investigation findings and a tour of the facility was conducted at 02:25pm. During today’s inspection visit, there were 20 children being supervised by 4 staff members. During the initial investigation visit on 04/08/22, the LPA met with Center Director Oldani to discuss the allegations. Oldani stated that she denies the allegations.
Continued on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Yang Yang
LICENSING EVALUATOR SIGNATURE:	DATE: 06/13/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20220406122914

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: L'ACADEMY PRESCHOOL FAIRFIELD	FACILITY NUMBER: 483009809
	VISIT DATE: 06/13/2022

NARRATIVE

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Oldani stated that the facility has strict guidelines regarding how staff may interact with children. Oldani stated that staff are prohibited from yelling at children or making inappropriate or demeaning comments to or about children. Oldani stated that she has never observed or heard any staff members yelling at children or making inappropriate statements towards children. Oldani stated that staff may raise their voices to get the children’s attention, however. Oldani stated that children at the facility are never isolated from their classmates as a form of punishment or humiliation.

Oldani stated that the facility never uses any form of corporal or unusual punishment, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature. Oldani stated that the facility does not use timeouts. Instead, the facility uses redirection, positive reinforcement, and provides alternate activities to children having behavioral issues. Oldani stated that in situations where a child is hurting another child or escalating in behavior, the center director may be called to assist and speak with the child privately outside of the classroom. Oldani stated that the child is always allowed to rejoin their classmates once they have calmed down.

During the investigation, staff members S2-S6 were interviewed on 04/08/22 beginning at 11:23am and S7 on 05/23/22 at 01:22pm. The staff members that were interviewed corroborated the center director’s statements. The staff members that were interviewed stated that they have not observed any instance(s) where a staff member violated a child’s personal rights by isolating a child, making inappropriate comments towards a child, or yelling at a child. During the LPA’s inspection visits to the facility on 04/08/22, 04/18/22, and 06/13/22, the LPA did not observe any inappropriate forms of discipline or other personal rights issues. During both inspection visits, staff were observed interacting and engaging with all children. The LPA did not observe any children being yelled at or hear any inappropriate comments made by staff members.

Interviews were also conducted with the childcare facility’s clients and children. The clients that were interviewed all stated that they did not have any health and safety concerns regarding the center and have not observed any instance where a child’s personal rights were violated by a staff member. Clients that were interviewed stated that they have not heard any staff member(s) yelling or making inappropriate statements to children or other staff members. The children that were interviewed during the complaint investigation all stated that they felt safe while attending the center and did not have any concerns about any staff member. The children that were interviewed all stated that they did not recall any instance where a staff member yelled at them or a classmate.

Continued on LIC9099-C

SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Yang Yang
LICENSING EVALUATOR SIGNATURE:	DATE: 06/13/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2022

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20220406122914

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: L'ACADEMY PRESCHOOL FAIRFIELD	FACILITY NUMBER: 483009809
	VISIT DATE: 06/13/2022

NARRATIVE

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Based on available information, the LPA’s observations, and interviews conducted, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the center’s director, Sabrina Oldani. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit.

SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Yang Yang
LICENSING EVALUATOR SIGNATURE:	DATE: 06/13/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2022

LIC9099 (FAS) - (06/04)

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