483009880-5-20-2024-01-CC-LLEI-D5VW46-20240603165659

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483009880
Report Date: 05/20/2024
Date Signed: 05/20/2024 03:22:29 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/20/2024 and conducted by Evaluator Elpidia Hernandez Torres

COMPLAINT CONTROL NUMBER: 01-CC-20240220093956

FACILITY NAME:	ONUMAH, GLORY FCCH		FACILITY NUMBER:	483009880
ADMINISTRATOR:	ONUMAH, GLORY		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(301) 675-2115
CITY:	FAIRFIELD	STATE: CA	ZIP CODE:	94533
CAPACITY:	14	CENSUS: 10	DATE:	05/20/2024
		UNANNOUNCED	TIME BEGAN:	09:55 AM
MET WITH:	Licensee Glory Onumah		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Day-care child sustained an unexplained injury while in care.
Staff did not prevent a day-care child from causing injuries to another child in care.
Licensee left a day-care child in an infant seat for a long period of time.
Licensee did not allow authorized representative inside the facility.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Elpidia Hernandez Torres conducted a subsequent complaint investigation visit with licensee for the purpose of delivering complaint investigation findings. It has been alleged day-care child sustained an unexplained injury while in care, staff did not prevent a day-care child from causing injuries to another child in care, licensee left a day-care child in an infant seat for a long period of time, and licensee did not allow authorized representative inside the facility.

During the initial investigation interviews were conducted with Licensee, and one staff on 02/22/2024. Licensee reported there was an incident that occurred on or around 02/08/2024, where a guardian had arrived to pick up their child and notice their child had a black eye. Guardian asked how it occurred and staff of the family child care home could not report how it had occurred as no one had witnessed how it happened. Licensee reported staff do prevent injuries most of the time, but some children with behavioral problems have injured other children unexpectedly. Licensee also reported she does have floor seats with a tray similar to high chairs but are on the floor. There she will put younger children to eat, or for activities.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Elpidia Hernandez Torres
LICENSING EVALUATOR SIGNATURE:	DATE: 05/20/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20240220093956

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: ONUMAH, GLORY FCCH	FACILITY NUMBER: 483009880
	VISIT DATE: 05/20/2024

NARRATIVE

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And licensee reported, she had changed her sign in/ out procedure and now has guardians enter the home to drop off children instead of collecting them at the door. Licensee showed LPA Ring camera footage from 02/15/24, 02/21/24, 02/22/24 showing guardians arriving as early as 07:37AM entering the home to drop off children.

Interviews were conducted with four guardians, five children and two other adults (A1-A2) between 02/22/2024- 05/20/2024. One guardian reported their child had been injured but staff were not able to explain how the child got injured. Interview with G1 corroborated the statement reporting their child had gotten marks on the face and licensee was not able to explain how it happened, but their child is a rough kid so it most likely happened from playing. Another guardian reported their child had injured another child by dropping a play kitchen on the other child, so they were called to pick up their child. Another guardian reported their child had never been injured at the day care. Adult (A1) reported while they have been on the premises of the day care they have seen normal children injuries where children fight over a toy and one lets go resulting in injury to another child, but nothing more serious than that. Another Adult ( A2), reported they discussed the incident of a child with a black eye, and licensee had reported staff did not see it happen, but It was a result of a child hitting another child. Children interviews revealed children get hurt from running, or from other children pushing them. Children interviews corroborated licensee and staff will put the child who caused an injury on time out and remind children to use “walking feet” to prevent injuries.

One guardian reported the family child care home would leave their child in the floor seat with tray, when the child couldn’t nap. Adult (A2) corroborated the statement reporting they had arrived to the family child care home on one occasion and witnessed a child sitting in the floor seat during nap time, with the tray in place, and a staff member sitting next to them engaging in activities with the child while the other children napped. A2 reported the family child care home did this, because the child would disrupt other children while napping. Adult (A1), reported the family child care home only uses the floor seats with the tray for the younger children to eat in, or for activities. Children interviews corroborated the floor seats with the tray are for the “babies”.

SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Elpidia Hernandez Torres
LICENSING EVALUATOR SIGNATURE:	DATE: 05/20/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2024

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 01-CC-20240220093956

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: ONUMAH, GLORY FCCH	FACILITY NUMBER: 483009880
	VISIT DATE: 05/20/2024

NARRATIVE

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All four guardians reported from January 2024- beginning of February 2024, entry into the home was not refused, but it was not encouraged. All guardian interviews corroborated the drop off procedure was to arrive ring the door bell and staff would open the door, take the child and close the door. The same procedure was implemented during pick up, the guardians would arrive to the home, ring the door bell and wait outside until staff opened the door and released the child to the guardian outside. Guardians reported staff would stay at the door or close the door which would prevent guardians from entering the home. Guardian interviews corroborated the drop off/ pick up procedure changed about mid-February 2024, when licensee moved the sign in/out to the inside of the home, guardians now have to enter the home to sign their children in/out. A2 corroborated the statements reporting, guardians had reached out to them about not being let into the home. A2 reported families were never told they couldn’t go inside the home, A2 reminded guardians to exercise their right and ask to go in at drop off/ pick up.

Based on interviews conducted and records reviewed, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, therefore the allegations are Unsubstantiated. This report was reviewed and discussed with the licensee, She was provided with a copy of this CIR; and Appeal Rights. All licensing reports are public information and must be made available upon request for at least three years.

SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Elpidia Hernandez Torres
LICENSING EVALUATOR SIGNATURE:	DATE: 05/20/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2024

LIC9099 (FAS) - (06/04)

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