483009880-1-23-2025-01-CC-EVIA-DDCMUZ-20250128085558

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483009880
Report Date: 01/23/2025
Date Signed: 01/23/2025 12:28:54 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/23/2024 and conducted by Evaluator Cindy Castro

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20241023121638

FACILITY NAME:	ONUMAH, GLORY FCCH		FACILITY NUMBER:	483009880
ADMINISTRATOR:	ONUMAH, GLORY		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(301) 675-2115
CITY:	FAIRFIELD	STATE: CA	ZIP CODE:	94533
CAPACITY:	14	CENSUS: 5	DATE:	01/23/2025
		UNANNOUNCED	TIME BEGAN:	10:52 AM
MET WITH:	Glory Onumah		TIME COMPLETED:	12:30 PM

ALLEGATION(S):

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Licensee slapped a child in care.

Licensee stepped on a day-care child's foot.

Licensee did not separate a child with a communicable disease from other children in care.

Licensee yelled at a child in care.

INVESTIGATION FINDINGS:

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On 01/23/25, Licensing Program Analyst (LPA) Cindy Castro, made a subsequent complaint investigation inspection, for the purpose of delivering complaint findings and met with Licensee, Glory Onumah. It has been alleged that Licensee slapped a child in care. Licensee stepped on a daycare child’s foot. Licensee did not separate a child with communicable disease from the other children in care.
LPA C. Castro, previously conducted inspections on 10/28/24, 11/06/24 and 11/15/24 to initiate and conduct investigation.

During the initial investigation an interview was conducted with licensee, two staff (S1-S2), seven parents (P1, P3-P8), two children (C1, C4), additional interviews were attempted with two more children and one parent. Interviews were conducted between 10/28/24- 01/21/2025. Licensee denied allegations and stated she did not slap a child, that she did not step on any child’s foot. Licensee reported that she has very strict sick policy and parents must pick up their child when sick in care. Licensee added that when parents sign into the app they are asked if their child is sick or has symptoms. Continued on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Cindy Castro
LICENSING EVALUATOR SIGNATURE:	DATE: 01/23/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20241023121638

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: ONUMAH, GLORY FCCH	FACILITY NUMBER: 483009880
	VISIT DATE: 01/23/2025

NARRATIVE

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Licensee stated that she does not raise her voice but speaks with a firm voice.Licensee reported that if a child is sick in care, she will place child in area where there are no other children, while waiting for parent to pick up.

Both Staff reported that children are not slapped and not having seen or heard a child get slapped. Staff also reported that they did not see or heard anyone step on a child’s foot. Parent interviews disclosed that they are aware that licensee uses time out as form of discipline with the children but did not reveal any physical discipline, slapping or stepping into a child’s foot. C4’s statements also corroborate that children are given a time out.

S1 reported that when a child is sick, she will let Licensee know and hands are washed, and disinfectant is used on chairs and mats. S1 added that children are checked with thermometer, “No one has been sick within the last month”. S2 stated that they call the child’s parent to pick up if a child gets sick and separate the children. Parent interviews corroborated that when their child becomes sick while in care, they are called to pick up their child. Three parents corroborated that when they picked up their sick child they were separated from other children.

Staff reported that they do not raise they voice at children or have heard any adult raise their voice. S2 stated, “No there is no shouting”. “No, I have not seen any adult yell at a child”. Parents interviews revealed they have not heard staff yell or raise their voice. P6, stated “I have seen Licensee slightly raise her voice at her own children but what mother doesn't" C4 interview reveled that teacher yells “don’t do that and sends to time out”. Also, that either licensee or a staff “screams loud” and makes C4 feel “sad” but did not specify what was screamed or how many times it happened.

Additional front door entrance camera video footage provided by Licensee did not reveal that allegations were occurring.

Based on interviews conducted and records reviewed, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, therefore the allegations are Unsubstantiated. This report was reviewed and discussed with the licensee, Glory Onumah. She was provided with a copy of this report and Appeal Rights. All licensing reports are public information and must be made available upon request for at least three years.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Cindy Castro
LICENSING EVALUATOR SIGNATURE:	DATE: 01/23/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2025

LIC9099 (FAS) - (06/04)

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