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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483010110
Report Date: 09/03/2024
Date Signed: 09/03/2024 01:40:31 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/05/2024 and conducted by Evaluator Glenn Ouye
COMPLAINT CONTROL NUMBER: 01-CC-20240705164412
FACILITY NAME:SAELOR, NAI FCCHFACILITY NUMBER:
483010110
ADMINISTRATOR:SAELOR, NAIFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 720-7482
CITY:FAIRFIELDSTATE: CAZIP CODE:
94533
CAPACITY:14CENSUS: 7DATE:
09/03/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Nai SaelorTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Licensee did not prevent a child from inappropriately touching a day care child while in care.
INVESTIGATION FINDINGS:
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An unannounced inspection was conducted today by Licensing Program Analyst (LPA), Glenn Ouye, who met with Licensee, Nai Saelor, to deliver the finding of the complaint investigation of the above allegation. LPA previously met with Licensee on 07/11/2024 to open the complaint investigation and obtain records. This complaint was investigated by Investigator, Juan Barajas, of the Department of Social Services Investigative Branch, which alleged that the Licensee did not prevent a child from inappropriately touching a day care child while in care.
During the complaint investigation from 07/08/2024 to 08/08/2024, Investigator Barajas, reviewed law enforcement records and conducted interviews with the licensee, children, and parents. The Licensee denied the allegation stating she recalled leaving the involved children alone for approximately 10 to 15 seconds and upon her return, the children acted normal and did not disclose anything related to the allegation to her. Upon her review of the facility’s video footage, she found no recording to substantiate the allegation. The Licensee did provide the video footage, but it did not include the time of the alleged incident. Licensee denied deleting any of the video footage.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Glenn Ouye
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20240705164412
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: SAELOR, NAI FCCH
FACILITY NUMBER: 483010110
VISIT DATE: 09/03/2024
NARRATIVE
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Interviews of current daycare children, former daycare parents, and daycare staff did not disclose any information related to or in support of the allegation and stated that adult staff are always present around the children. According to the law enforcement agency, their investigation was unable to provide any evidence to support the allegation.
Based on the IB investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to support the allegation. Therefore, the allegation is unsubstantiated. This report was read and reviewed with the Licensee. All licensing reports are public information and are available for review.
  1. There were no Title 22 deficiencies cited related to this complaint allegation. Appeal rights were provided. The Notice of Site Visit shall be posted for 30 days.
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Glenn Ouye
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2