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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483010114
Report Date: 12/07/2022
Date Signed: 12/08/2022 09:31:59 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2022 and conducted by Evaluator Carla Fernandes-Goes
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20221114144616
FACILITY NAME:CIRCLE OF FRIENDS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
483010114
ADMINISTRATOR:TANYA MCKNEELYFACILITY TYPE:
850
ADDRESS:3045 ROCKVILLE ROADTELEPHONE:
(707) 425-2717
CITY:FAIRFIELDSTATE: CAZIP CODE:
94534
CAPACITY:99CENSUS: 37DATE:
12/07/2022
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Phoenix Rothwell - Assist. Center DirectorTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Facility staff does not provide day care children a safe environment while in care.
INVESTIGATION FINDINGS:
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An unannounced follow-up complaint investigation visit to the facility was made today by Licensing Program Analyst (LPA), C. Fernandes-Goes to deliver complaint investigation findings. It was alleged that staff does not provide day care children a safe environment while in care, specifically that bleach got on the pants of Child 1 (C1).

The LPA met with the facility’s assistant center director, Phoenix Rothwell today to discuss the investigation findings and a tour of the facility was conducted at 11:45 AM. During the initial investigation visit on 11/16/22, the LPA met with the facility’s new center director to discuss the allegations, tour the facility and acquired documentation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Carla Fernandes-Goes
LICENSING EVALUATOR SIGNATURE:

DATE: 12/01/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/01/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20221114144616
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: CIRCLE OF FRIENDS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 483010114
VISIT DATE: 12/07/2022
NARRATIVE
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During the initial investigation visit on 11/16/2022, the center director provided documentation requested for staff and children enrolled in addition to facility procedures for cleaning and disinfecting. Facility premises were found to be clean, free of odors, and at a comfortable temperature during today’s tour. LPA observed that every classroom was furnished with 2 spray bottles by sink and/or diaper change area that were inaccessible to children in care. One bottle had soap and water and the second bottle had Clorox dilute in water. Center Director Rose Thomas was interviewed and stated that teachers use water and soap to clean most of the day and that Clorox dilute in water is used to disinfect tables and chairs after lunch and at the end of the day when children are outside.

During the investigation, LPA conducted interviews of parents and staff. Per interviews conducted parents have not observed a strong smell of disinfectants inside classroom while children are inside in care. Staff stated that the 2 spray bottles used in the classroom for cleaning and disinfection are prepared in the morning by staff opening the center and disinfectant with Clorox and water is used after lunch and at the end of the day while children are playing outside.

Although it was alleged that staff doesn’t provide children a safe environment while in care, center was found to be clean, free of odors, and hazards during visit and per parents’ interview. Based on available information and interviews conducted, there was not a preponderance of evidence to prove that facility staff does not provide day care children a safe environment while in care or any other violation of regulations. Therefore, the allegations are unsubstantiated. All licensing reports are public information and must be made available upon request for at least three years. This report was read and reviewed with the assistant center director, Phoenix Rothwell. There were no Title 22 deficiencies cited during today's inspection. Appeal rights were provided. The Notice of Site Visit shall be posted for at least 30 days.
SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Carla Fernandes-Goes
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2