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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483010213
Report Date: 07/17/2025
Date Signed: 07/17/2025 03:10:21 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/10/2025 and conducted by Evaluator Melinda Mohr
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20250710161916
FACILITY NAME:GROWING HEARTSFACILITY NUMBER:
483010213
ADMINISTRATOR:ALEXANDRIA BOWERSFACILITY TYPE:
840
ADDRESS:1830 WEST TEXAS STREETTELEPHONE:
(707) 399-8112
CITY:FAIRFIELDSTATE: CAZIP CODE:
94533
CAPACITY:42CENSUS: 14DATE:
07/17/2025
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Alexandria BowersTIME COMPLETED:
01:11 PM
ALLEGATION(S):
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Staff take children to an area for outdoor play that is not fenced
INVESTIGATION FINDINGS:
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An unannounced complaint investigation visit was made to the facility by Licensing Program Analyst (LPA), Mindy Mohr to investigate the allegation filed against the facility. LPA met with Director Alexandria Bowers today to discuss the allegation. LPA conducted staff interviews (S1, S3-S7) and children’s interviews (C1-C5).
D1 stated they have used the front parking lot as an area for children to play, but not often. D1 further stated she did not know they could not use it as an area to play, and will no longer have the children out there. Children and staff interviews all corroborated D1’s statement that the facility has used the front parking lot as an outdoor play area. LPA observed the front parking lot to be open and not fenced in protecting the children, keeping them in the outdoor area.
Based on the investigation, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be substantiated. The following violations of the Health and Safety Code section 1596.895; see LIC 9099D. Appeal rights were provided.
Exit interview was conducted, and report reviewed with Director Alexandria Bowers.
A notice of site visit was given and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Melinda Mohr
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 01-CC-20250710161916
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: GROWING HEARTS
FACILITY NUMBER: 483010213
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/17/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/18/2025
Section Cited
CCR
101238.2(g)
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(g)The playground shall be enclosed by a fence to protect children and to keep them in the outdoor activity area. The fence shall be at least four feet high.
This requirement is not met as evidenced by:
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Director stated she will not allow children to play in the parking lot.
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 Based on interviews and observation the facility was allowing children to play in the front parking lot that is not enclosed by a fence. This poses a potenial health and safety risk to the children in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Melinda Mohr
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
LIC9099 (FAS) - (06/04)
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