483010324-7-11-2024-01-CC-LLEI-D755S5-20240712201208

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483010324
Report Date: 07/11/2024
Date Signed: 07/11/2024 05:44:58 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/11/2024 and conducted by Evaluator Elpidia Hernandez Torres

COMPLAINT CONTROL NUMBER: 01-CC-20240411103732

FACILITY NAME:	LITTLE FLOWERS MONTESSORI		FACILITY NUMBER:	483010324
ADMINISTRATOR:	LISA DELGADO A DAVIS		FACILITY TYPE:	850
ADDRESS:	2500 NORTH TEXAS STREET		TELEPHONE:	(707) 665-5530
CITY:	FAIRFIELD	STATE: CA	ZIP CODE:	94533
CAPACITY:	164	CENSUS: 23	DATE:	07/11/2024
		UNANNOUNCED	TIME BEGAN:	11:22 AM
MET WITH:	Substitute Center Director Melody Angles		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Staff spoke inappropriately to day care children
Staff denied water to day care children

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Elpidia Hernandez Torres conducted a subsequent complaint investigation visit with Substitute center director Melody Angles for the purpose of delivering complaint investigation findings. It has been alleged Staff spoke inappropriately to day care children, and Staff denied water to day care children.

During the initial investigation an interview was conducted with center director, five staff, five children, and four other adults between 04/15/2024- 07/09/2024. Center Director reported none of the staff speak inappropriately to day care children, and stated children have access to water through use of their thermos water bottles that are kept on a table. Some staff corroborated they had not heard anyone speak inappropriately to children. Some staff interviews revealed there is one staff member who speaks with a stern voice to children and is assertive which can seem scary to some children.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Elpidia Hernandez Torres
LICENSING EVALUATOR SIGNATURE:	DATE: 07/11/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20240411103732

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: LITTLE FLOWERS MONTESSORI	FACILITY NUMBER: 483010324
	VISIT DATE: 07/11/2024

NARRATIVE

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All staff members corroborated the center directors’ statements about children having access to their water bottles. One staff reported they had been in the classroom when another staff member stopped a child from getting water by telling them “it’s not time for that right now", during another occasion a child was running up to the water bottles and a staff member said “no thank you” and pushed the water bottles away from the child. Another staff member reported they have seen other staff take water bottles away from children to prevent them from drinking from a water bottle that wasn’t their own.

An adult’s interview revealed they had been present and observed a staff member bent over a child and yell at them, causing the child to appear sad, afraid and embarrassed. Adult didn’t catch the name of the staff member, but also observed the same staff tell a child to “sit, sit, sit” and take their water bottle away holding it under their arm, so the child couldn’t use the water bottle anymore due to the child drinking too much water and spitting some out of their mouth. During another instance a child asked to get water and another staff denied them. Another adult reported they heard a staff tell a child “you want me to call your mom” but didn’t hear in what context it was asked. Adult also reported guardians send children to the center with water bottles. Another adult reported some staff is assertive, but didn’t elaborate. The same adult reported some children aren’t used to drinking water from a thermos water bottle so they are given water in Dixie cups. Some children interviews revealed teachers yell but didn’t identify who or what they yell. Other children reported friends yell. All children interviews corroborated they drink water from water bottles, or from Dixie cups which the staff have.

Based on interviews conducted and records reviewed, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, therefore the allegations are Unsubstantiated. This report was reviewed and discussed with substitute center director, She was provided with a copy of this CIR; and Appeal Rights. All licensing reports are public information and must be made available upon request for at least three years.

There were no Title 22 deficiencies cited during today’s inspection.

SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Elpidia Hernandez Torres
LICENSING EVALUATOR SIGNATURE:	DATE: 07/11/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2024

LIC9099 (FAS) - (06/04)

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