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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483010324
Report Date: 07/24/2024
Date Signed: 07/24/2024 04:38:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2024 and conducted by Evaluator Elpidia Hernandez Torres
COMPLAINT CONTROL NUMBER: 01-CC-20240502111902
FACILITY NAME:LITTLE FLOWERS MONTESSORIFACILITY NUMBER:
483010324
ADMINISTRATOR:LISA DELGADO A DAVISFACILITY TYPE:
850
ADDRESS:2500 NORTH TEXAS STREETTELEPHONE:
(707) 665-5530
CITY:FAIRFIELDSTATE: CAZIP CODE:
94533
CAPACITY:164CENSUS: 30DATE:
07/24/2024
UNANNOUNCEDTIME BEGAN:
02:26 PM
MET WITH:Regional Supervisor Vannessa StevensonTIME COMPLETED:
02:55 PM
ALLEGATION(S):
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Staff accept children with symptoms of illness into the facility
Staff did not provide a safe environment to children in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Elpidia Hernandez Torres conducted a subsequent complaint investigation visit with regional supervisor for the purpose of delivering complaint investigation findings. It has been alleged Staff accept children with symptoms of illness into the facility and Staff did not provide a safe environment to children in care

During the investigation interviews were conducted with center director, assistant center director, four staff (S1-S4), four guardians (G1-G4) and four children (C1-4) between 05/07/24-07/16/24. On 05/07/24 Center director reported there hadn’t been any children sick recently besides a child who had lice and they were out for three weeks. Center director also reported there was one family who requested the center “screw the shelving to the walls” because their child would climb on the book shelves.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Elpidia Hernandez Torres
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20240502111902
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: LITTLE FLOWERS MONTESSORI
FACILITY NUMBER: 483010324
VISIT DATE: 07/24/2024
NARRATIVE
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All staff S1-S4 interviews revealed if there was a child who arrived to the facility sick, and they stayed, it was unknowingly. S1 reported guardians arrive and if the children are sick their symptoms don’t show until 15 minutes after they have already been there. At that point S1 will take their temperature and keep an eye on the child making a courtesy call or a pick up call if needed. S3 corroborated the statement reporting if they noticed a child had symptoms of an illness the center would take the child’s temperature give guardians a call and send the child home. S2 reported there was one occasion where a child was sent home due to being sick, the child began to show symptoms while at school but S2 wasn’t aware the child was sent home with symptoms. The next day the child arrived to the day care and another staff asked S2 why that child was present as they were just sent home the previous day and they weren’t allowed back until they had been symptom free for 24 hours with out medication. S2 reported they weren’t aware the child was sent home and couldn’t be present at the daycare. S2 reported that child wasn’t in her class, and no one communicated with her not to accept the child into care that day. S4 corroborated the incident reporting, when they saw the child present at the center the day after they had been sent home due to being sick, S4 asked the front desk to call parents to pick up the child. Guardian interviews revealed, guardians had arrived to the center and observed multiple children with “runny noses” but couldn’t say the child was sick off of that symptom. G1 reported they had dropped off their child towards the end of a cold when they were over coming the cold and “didn’t have too many symptoms”. G2 reported they had been called a few times to pick their child after their child had fever or puked. G3 reported their child was constantly getting sick from the center and they had observed a lot of children coughing.

S1 reported their classroom is safe, there are children that squat on the chairs lay their bodies over the table and lean on the shelves so S1 will constantly remind the children to sit on their bottoms, and not to lay their bodies over the tables and remind them they can get hurt. S4 reported the center tries their best to provide a safe environment but some children are safety concerns on their own. S4 reported there was one child present who pushed a shelve over and almost fell on another child, staff then moved the shelve away from the center of the classroom, keeping all shelves turned inwards against the wall to prevent climbing on the shelves and to prevent any other child from pushing the shelves over. S2 reported younger children are the ones who try to climb on the shelves, but they are reminded of the behavior that needs to be used at school. Some guardians reported they believe the center does provide a safe environment for their children. Other guardians reported the center does not provide a safe environment as the furniture is movable, and their child has been injured from running into a poll from being distracted and called on by a staff member. Children interviews revealed children are injured as a result of falling and running into each other.

Based on interviews conducted and records reviewed, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, therefore the allegations are Unsubstantiated. This report was reviewed and discussed with regional supervisor she was provided with a copy of this CIR; and Appeal Rights. All licensing reports are public information and must be made available upon request for at least three years.
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Elpidia Hernandez Torres
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2