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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483010324
Report Date: 08/29/2024
Date Signed: 08/29/2024 12:41:32 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/03/2024 and conducted by Evaluator Elpidia Hernandez Torres
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20240603152545
FACILITY NAME:LITTLE FLOWERS MONTESSORIFACILITY NUMBER:
483010324
ADMINISTRATOR:LISA DELGADO A DAVISFACILITY TYPE:
850
ADDRESS:2500 NORTH TEXAS STREETTELEPHONE:
(707) 665-5530
CITY:FAIRFIELDSTATE: CAZIP CODE:
94533
CAPACITY:164CENSUS: 23DATE:
08/29/2024
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Regional Supervisor Vanesa StevensonTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Staff caused injury(ies) to daycare child.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Elpidia Hernandez Torres conducted a subsequent complaint investigation visit with facility representative for the purpose of delivering complaint investigation findings. It has been alleged Staff caused injury(ies) to daycare child.

During the initial investigation an interview was conducted with center director, one staff and two children on 06/13/24. Center director reported there was an incident where a family believed a child was injured at the center resulting in a bruise on the upper arm. Center Director stated she had not seen any of the teachers injure a child, and the center disciplines children by re-directing them. Staff reported there have been moments when children stand behind adults and they have been accidentally bumped by the adult, but had not been injured intentionally. Children reported staff hug children, and children have been injured as result of other children.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Elpidia Hernandez Torres
LICENSING EVALUATOR SIGNATURE:

DATE: 08/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20240603152545
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: LITTLE FLOWERS MONTESSORI
FACILITY NUMBER: 483010324
VISIT DATE: 08/29/2024
NARRATIVE
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Interviews were conducted with four staff ( S1-S4) seven guardians (G1-G7) and one child 06/18/24-08/12/24. Staff interviews corroborated, they had not seen any staff injure a child. One staff (s4) interview revealed they had seen a few staff members put their hands on the upper arms of children as away to move the child in the direction the staff wanted them to go. S3 reported they guide children by their hands. Some guardians reported they had not seen staff grab children by the arm. Most guardian interviews corroborated their children had not been injured by staff at the center. One guardian interview revealed they had seen a staff member grab a child’s hand and talk to them after they had spilled milk. Another guardian reported their child had bruises on their belly and the child said they were pinched by a staff at the center. Based on evidence reviewed, staff directed a child by the arm to turn around, which could have caused marks on the arm of the child. There was no indication of intentional harm. There was no corroborated evidence staff caused the bruising on a child’s arm.

Based on interviews conducted and records reviewed, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, therefore the allegation is Unsubstantiated. This report was reviewed and discussed with the facility representative, they were provided with a copy of this CIR; and Appeal Rights. All licensing reports are public information and must be made available upon request for at least three years.

There were no Title 22 deficiencies cited during today’s inspection
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Elpidia Hernandez Torres
LICENSING EVALUATOR SIGNATURE:

DATE: 08/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2024
LIC9099 (FAS) - (06/04)
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