483010479-7-16-2026-01-CC-MMOR-DWURFJ-20260811125913

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483010479
Report Date: 07/16/2026
Date Signed: 07/16/2026 02:36:22 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/08/2026 and conducted by Evaluator Jessica Gaumann

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20260608142356

FACILITY NAME:	ALL DAY FUN & PLAY CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	483010479
ADMINISTRATOR:	DE LOVE, SHARISE		FACILITY TYPE:	850
ADDRESS:	1038 WASHINGTON STREET		TELEPHONE:	(707) 759-2295
CITY:	FAIRFIELD	STATE: CA	ZIP CODE:	94533
CAPACITY:	48	CENSUS: 22	DATE:	07/16/2026
		UNANNOUNCED	TIME BEGAN:	01:13 PM
MET WITH:	Janice Crane		TIME COMPLETED:	02:50 PM

ALLEGATION(S):

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Staff instructed the daycare children to mistreat another daycare child
Staff are not providing adequate care and supervision

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Jessica Gaumann made an unannounced complaint investigation visit today and met with the Director (D1), Janice Crane for the purpose of delivering findings. It is alleged staff instructed daycare children to mistreat another daycare child and staff are not providing adequate care and supervision, specifically during the transition from lunch to nap time. LPA previously met with D1 on 06/16/26 to open the complaint.

During the course of the investigation, LPA conducted interviews, made observations and received documents pertaining to the investigation. From 06/10/26 to 07/16/26 interviews were conducted with D1, Licensee (L1), staff (S1-S3), parents (P1-P7), adult (A1) and children (C1-C5).

Continued on LIC0900-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:	DATE: 07/16/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 5

Control Number 01-CC-20260608142356

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: ALL DAY FUN & PLAY CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 483010479
	VISIT DATE: 07/16/2026

NARRATIVE

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L1 and D1 denied the allegations. L1 stated the only concern she has regarding supervision is when the facility is short staffed but she will send someone from her other facility to help for the day. D1 stated that during the lunch to nap transition, one staff will take a group of children to the restroom, while two other staff members are assisting children at the tables and cleaning. In addition, D1 stated when the children are done in the restroom they sit on the carpet while the nap room is being set up so there is constant supervision of the children. S1 stated three staff are with the children during the lunch to nap transition corroborating D1’s statement, while S2 stated the nap transition is hard as the children are running around during that time. Interviews with L1, D1 and staff (S1-S3) did not reveal that staff instruct children to mistreat other children at the facility.

Parent interviews (P1-P7) revealed no concerns that staff instruct children to mistreat other children or concerns that staff do not provide adequate care and supervision to their children at the facility.

Interviews with children (C1-C5) did not reveal that they had been instructed by staff to mistreat other children.

Based on the information gathered during this investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegations occurred and therefore are determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the Director, Janice Crane. Appeal rights were provided. Notice of site visit shall be posted for 30 days from today's visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:	DATE: 07/16/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 5

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/08/2026 and conducted by Evaluator Jessica Gaumann

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20260608142356

FACILITY NAME:	ALL DAY FUN & PLAY CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	483010479
ADMINISTRATOR:	DE LOVE, SHARISE		FACILITY TYPE:	850
ADDRESS:	1038 WASHINGTON STREET		TELEPHONE:	(707) 759-2295
CITY:	FAIRFIELD	STATE:CA	ZIP CODE:	94533
CAPACITY:	48	CENSUS: 22	DATE:	07/16/2026
		UNANNOUNCED	TIME BEGAN:	01:13 PM
MET WITH:	Janice Crane		TIME COMPLETED:	02:50 PM

ALLEGATION(S):

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Staff slapped a daycare child
Staff threatened a daycare child

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Jessica Gaumann made an unannounced complaint investigation visit today and met with the Director (D1), Janice Crane for the purpose of delivering findings for the allegations listed above. LPA previously met with D1 on 06/16/26 to open the complaint.

During the course of the investigation, LPA conducted interviews, made observations and received documents pertaining to the investigation. From 06/10/26 to 07/16/26 interviews were conducted with D1, Licensee (L1), staff (S1-S3), parents (P1-P7), adult (A1) and children (C1-C5).

Continued on LIC9099-C

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:	DATE: 07/16/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 3 of 5

Control Number 01-CC-20260608142356

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: ALL DAY FUN & PLAY CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 483010479
	VISIT DATE: 07/16/2026

NARRATIVE

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Interviews with S1 and S2 revealed they witnessed a former staff member slap child (C6). S1 and S2 stated the children were lined up outside before transitioning back inside. C6 was at the door and opened the door a few times. The former staff member told C6 not to open the door and slapped C6’s hands.

Interview with D1 revealed that occasionally children receive a special snack. D1 gave an example as ice cream. D1 stated that if children do not want to go sleep during nap time, she tells them they will not get the special snack if they do not go to sleep. D1 stated that most of the time the child will then go to sleep so they do get the special snack, but if they do not, they are given a different snack than the other children.

Based on the information gathered during this investigation, the preponderance of the evidence standard has been met. Therefore, the allegations are determined to be substantiated. California Code of Regulations, Title 22, is being cited on the attached LIC 9099-D. Appeal rights were provided. An exit interview was conducted, and this report was read and discussed with the Director, Jance Crane. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:	DATE: 07/16/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2026

LIC9099 (FAS) - (06/04)

Page: 4 of 5

Control Number 01-CC-20260608142356

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: ALL DAY FUN & PLAY CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 483010479
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 07/16/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 08/06/2026 Section Cited CCR 101223(a)(3)	1 2 3 4 5 6 7	101223 Personal Rights: (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse. This requirement is not met as evidenced by:	1 2 3 4 5 6 7	Director (D1) stated she will conduct a staff training where staff will view the Children's Personal Rights in Child Care video from CCLD website. D1 will submit sign in sheet from staff meeting for proof of staff who attended to the Department by 08/06/26 via email to: jessica.gaumann@dss.ca.gov
	8 9 10 11 12 13 14	Based on interviews conducted, a former staff member slapped C6 and D1 stated they threaten children by offering them a different snack if they do not go to sleep, which poses an immediate health, safety and personal rights risk to the children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:	DATE: 07/16/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2026

LIC9099 (FAS) - (06/04)

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