483010573-7-30-2026-01-CC-MAUN-DWWRMD-20260813130830

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483010573
Report Date: 07/30/2026
Date Signed: 07/30/2026 11:00:50 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2026 and conducted by Evaluator Amy Strother

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20260514085526

FACILITY NAME:	CATERPILLAR CLUBHOUSE CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	483010573
ADMINISTRATOR:	LATASHA CURTIS		FACILITY TYPE:	860
ADDRESS:	997 BECK AVENUE		TELEPHONE:	(707) 419-5454
CITY:	FAIRFIELD	STATE: CA	ZIP CODE:	94533
CAPACITY:	30	CENSUS: 12	DATE:	07/30/2026
		UNANNOUNCED	TIME BEGAN:	09:50 AM
MET WITH:	LaTasha Curtis		TIME COMPLETED:	11:20 AM

ALLEGATION(S):

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Staff do not keep the facility clean
Staff are not completing daily health checks

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Amy Strother made a subsequent complaint investigation inspection, for the purpose of delivering complaint findings, and met with Director, LaTasha Curtis (D1). It has been alleged that staff do not keep the facility clean. It has also been alleged that staff are not completing daily health checks, specifically that staff are allowing sick children to attend, and as a result, other children are getting sick.

During the initial investigation inspection on 05/21/26, LPA Strother toured the facility, and received the following documents; a current roster of children in care, current LIC500 Personnel Report, page from the Parent Handbook to include information on “Daily Health Screening & Exclusion” and a screen shot of text messages dated 05/01/26. LPA conducted interviews with D1 and two staff, S1 and S2.

Continue on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 07/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 01-CC-20260514085526

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: CATERPILLAR CLUBHOUSE CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 483010573
	VISIT DATE: 07/30/2026

NARRATIVE

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A review of records received, indicates that parents are informed by way of the parent handbook, that no child will be accepted without contact between center staff and the person bringing the child to the center, who must remain until the staff has accepted the child into care. The handbook states that children will be excluded from the center if the child has gastro-intestinal symptoms (i.e. diarrhea) within the last 24 hours, sore throat, discharge from eyes, skin rashes, hair lice/nits, discharge from nose and ears with fever or other symptoms and/or a fever within the last 24 hours.

Based on review of the text messages provided by way of a screen shot, on 05/01/26, D1 notified parents that their child was not feeling well and the parent replied that they were on their way to pick up their child.

On 05/21/26 D1 denied the allegations by stating that she oversees cleaning the facility, which is sanitized at the end of each day and throughout the day. D1 gave examples such as vacuuming after lunch, wiping down the bathrooms, cleaning the kitchen after each use, sanitizing the tables after each meal, sanitizing the toys daily and sending the blankets home once a week to be laundered and returned.

D1 also gave an account of her daily routine for children’s arrival, stating that she greets each child, looking them in the eye and asking them how they are doing, looking them over for signs of illness and checking in with the adult dropping them off. D1 stated that children with symptoms of illness aren’t allowed to enter and gave examples of times that she has had to send children home after drop off because they came down with symptoms while in care, stating that children wait in the Bumblebee area, in her view until their parent arrives.

Interviews with both staff, S1 and S2 corroborated D1 statements, each giving an account of daily cleaning routines, similar to what D1 stated. Both S1 and S2 gave examples of symptoms that would exclude children from care such as, a bad cough, diarrhea, green snot, vomiting or a fever, stating that if they notice any of these symptoms after drop off, they notify D1 who then contacts the child’s parent, asking that the child is picked up. S1 shared that children wait in the front room with a teacher until they are picked up.

Continue on LIC9099-C

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 07/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 01-CC-20260514085526

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: CATERPILLAR CLUBHOUSE CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 483010573
	VISIT DATE: 07/30/2026

NARRATIVE

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LPA Strother conducted interviews with reporting party A1 and five additional adults (A2-A6) between 07/13/26 and 07/20/26. A1 stated that they don’t have children that attend Caterpillar Clubhouse, that they have never been to Caterpillar Clubhouse, and that they only know people who have children that attend the center. A1 stated that they didn’t have any first-hand knowledge of children attending while sick and could not speak about the center’s cleanliness since they have never been to the center.

Adults A2-A6 all have children or grandchildren that currently attend Caterpillar Clubhouse. During interviews with A2-A6 it was corroborated that they each received a parent handbook when they enrolled their child(ren). A2-A6 all stated that their child(ren) is/are greeted each morning at drop off by Ms. Tasha and that she asks the adult dropping off how their child is doing, and how the morning is going or how they slept. Each person interviewed (A2-A6) gave examples of signs on the door about keeping your child home if they have symptoms of illness, receiving information about illness that is going around or being called to pick up when their child came down with symptoms of illness after being dropped off. A2-A6 all stated that they do not have any concerns about the cleanliness of the center.

Based on interviews conducted and records reviewed, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that an alleged violation occurred, therefore the allegations are UNSUBSTANTIATED.

This report was reviewed and discussed with Facility Representative, Director, LaTasha Curtis. Appeal Rights were provided.

Notice of Site Visit shall be posted for 30 days from today's visit.

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 07/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2026

LIC9099 (FAS) - (06/04)

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